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Farm Supplier
New Member of the Gem Trap Club...x2
Last week I lost almost all the gems I saved for Christmas decor on instantly cooking food. Food that I chose because it was slow cooking since I had no remaining counter space. 15 Ovens worth.
Today while collecting tips, he dreaded 'processing' message appeared - I thought tip collecting was safe from the Processing Thief, but before I knew it, 10 gems were deducted in exchange for a small pile of coins I didn't particularly want or need- I have millions already.
I can sure see why players would vow to never spend real money. TL brings you in by making a awesome free game, which, inexplicably, makes you actually want to spend real money with little rationalizations like, 'It's not so much to pay for a little fun' ...then, ZAP! When I sell off those utensil collectibles it always asks if I'm sure ( really, really sure) -
I can see by the fact that these gem losses bother me that I have been too involved in this little screen of mine, and it's time to cool it.
I wonder if anyone subjected to this disheartening event has ever received a reply from TL.
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Rhino Keeper
Hate when that happens!
Just last week, I played on my iPod touch. Never played on iOS before (usually use my Nexus 7 tablet), and I had no idea there was an option to finish all your dishes for like 30-50 gems there. I was tapping too fast when serving recipes and of course accidentally wasted 40 gems. >_>
Sadly, I don't think TL can do anything. It's my understanding that they don't give back gems for accidental things like that. This is why I never use my own money on gems. I bought some on Black Friday, but used an old iTunes gift card. I would only spend my own dollars (and quite happily) if they gave us the much requested confirm button.
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The Honorable Panda
You can add your feedback for wanting a gem confirmation button here.
Also please remember that support issues are private between the player and Team Lava.
https://forum.storm8.com/showthread.p...s-in-the-forum
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
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