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New Resident
Someone or something took over my store overnight and changed everything.
Last night my store was fine. I made a few cosmetic changes. Tonight half of my racks and furniture is gone. Dressing rooms have changed. Clothes are displayed that I didn't order. I switched devices a month ago and to set up my accounts on the new tablet, I don't think a password was required. So I think someone has actually stolen my store. Though the same store should only be allowed on one device.
I didn't lose changes either. These changes aren't thingS reverting back to what I ever had before. It makes no sense. They also expanded so I'm Out over a million coins.
What do I do?
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New Resident
This was certainly deliberate. They also changed my profile to a different outfit and made me blonde. There's is clearly a flaw that makes it possible to transfer to a new device with no password. This has to be fixed. I've lost my store and if they feel like it they could take all of my games it seems.
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Executive Chef
Wow you should email support@teamlava.com
I hope they compensate you for loss items or if they could revert everything back would be great
Good luck
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The Honorable Panda
I am sorry this has happened, please send an email to support@teamlava.com.
Give them your storm ID and also the specific tablet that you play on.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
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Banned
I took a look at your account and your device is the cause of the issue. Please send an email to support@teamlava.com so we can help you and explain why it happened. Thanks!
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