Gems

[dieanajay]

I purchased 50 gems yesterday. Before going to bed my gems was 54 in total and now I woke up at 430am, my gems shows total of 30 gems. Where did the other 24 gems went to. I never buy anything yet. I want my 24 gems back and don't want to loose gems to something I never buy. Teamlava, I want a firm answer

[igames4me]

You Need to email support@teamlava.com
They are the only ones who could tell you where you accidentally spent them on

But since its 24 gems you are missing most likely it's a box
So look in you design button to see if you have a decoration that you don't remember buying

Or do you remember seeing a pop up " you won 3rd place 2nd place" item?
I hope you got lucky and got 1st place

[dieanajay]

Thanks for the email address igamesforme. Have already email them and hope they'll reply me soon. I have checked of the box buying but none. And I also don't remember seeing any pop up u mentioned. It' just suddenly missing when I'm out from the game for 4-hours which is rridiculous right.

[kooky panda]

Thanks for the email address igamesforme. Have already email them and hope they'll reply me soon. I have checked of the box buying but none. And I also don't remember seeing any pop up u mentioned. It' just suddenly missing when I'm out from the game for 4-hours which is rridiculous right.

I am sorry you are missing gems, a support agent should be responding to your email soon.