So i have this 3 day offer for 2000 coins 60 gems and a gazebo for $1.99 i purchased it and nothing happend. It says i purchased it but hasnt been downloaded click to download now and i did an still nothig. Force closed and opened still nothing. Anyone else experiencing this?
Try restarting your device. If your items do not show up , send an email to support@teamlava.com so an agent can check your game.
(send a copy of your receipt with your email).
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
Will i be charged more than once? I tried re purchasing like 5 times..
You may be. Go to your iTunes account and check your purchases.Originally Posted by sabbywabbys
If you were charged numerous times, include that in your email to support, that you did not mean to buy this package more than once.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
I bought it too, and did not receive my items. Forced closed the game, still nothing. I emailed support.
I will go ahead and flag this over, but since it is the weekend, anyone else that did not get their items, please send an email to support@teamlava.com
Also go to your iTunes account and make sure the purchase went through.
If it did send a copy of your receipt with your email.
Last edited by kooky panda; 11-23-13 at 06:36 PM.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
I don't have this offer. Will it be for everybody? If not, why?
How do i check my itunes app history from my phone?! I dont know how
I couldn't check my complete history on the iPad, either. Had to track it down on the laptop. Still don't know how to send a copy of my receipt though, unless I copy and paste the transaction into my email.
2 days left on the offer and it's not working right at all. The offer doesn't even show up on the screen, all you see is the 3 days below a constant processing circle, on the right hand side of screen. Not right that TL releases a limited offer that is not even working right and then takes the weekend off! Since I purchased the offer yesterday, now when I go in the game the apple confirmation box pops up and wants me to sign in, so something is completely messed up with this offer....a lot of glitches! But by the time TL comes back, the offer will be over.....
Posting Permissions
Reply With Quote