Problem - Lose 24 gems

[Jessica7200]

I touch fail when I should check what kind of expands it was. I touch one American gift and then I get the third. But when I look after it in decorations I don't get it. I lose 24 gems. Can you give it back? It took long time to get it.

[kooky panda]

I am sorry this happened!
Try restarting your device to see if your box item shows up in your inventory. If not, send an email to support@teamlava.com so they can check your game.