Game Issues

[Xboxdcr]

This is my first visit to the forums... I don't know if this is the right place to post this but I definitely need some help.

So i've been playing dragon story for a while, a WHILE. I love it, it's adorable and very fun. Recently like within the past couple months it has been laggy and crashing a lot, and because of this lag I have been unintentionally using my saved up Gold. The other day it lagged and I accidentally used 100 of my gold. I was SO MAD. First off, I think there needs to be a confirmation for using gold, instead of just hitting the speed up button and it happens I have lost probably 200-300 of hard saved gold because of the fact that it lags and there is no confirmation for the action, it just happens. The game crashes a lot. harvesting farms, it crashes. Harvesting habitats, it crashes. Traveling to my arctic Island, IT CRASHES!!!!

literally NONE of my other apps do this, I have tried removing and re-installing dragon story a few times now and the problem doesn't fix. I even play City story and it doesn't crash!

Between the crashing and the lag that wastes my gold, i'm getting quite fed up with this game. I would REALLY like some help/advice on how the heck to fix this!!!!!! I would also if possible like some sort of resolution for the GOLD waste!!

[dalexxx]

I too have the same issue. I started playing on february 2013. Just recently lost 200 gold on an island dragon purchase. Game/Phone hanged up then came the egg. been saving the gold i had and just like that, vanished.

Sent an email to TL but realized that i havent heard anyone receiving back their lost gold and was advised to send an email to support, then nothing. I still hope i would get it back though :: (

BTW that is aside the accidental purchases of apples/coins by using gold that i did til date...

[kooky panda]

For loss of gems, you will to continue to work with support, or send an email to support@teamlava.com for assistance.

For issues with your games you can post here.

For gem confirmation you can post here.