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Thread: Item hidden behind the Arctic Airship! ARGH!

  1. #1

    Item hidden behind the Arctic Airship! ARGH!

    Refer to picture below, look at the red arrow I've drew pointing at the Stone Path I've added into my game earlier on.

    I can't move it away now because it's hidden behind that Arctic Airship!!! When I try to tap on the Stone Path, that airship will be blocking the way. This is definitely not a game glitch but it's an issue that you guys need to resolve. It doesn't make sense to have something blocking that tiny space which actually belongs to us, right?

    Can you kindly help to move/remove/delete that Stone Path away for me? My ID: bennylimkm. I plan to decorate something else at that space and the Stone Path is blocking it now.

    Dear DS players, if you guys encountered the same problem before, feel free to inputs your helps on my problems.


  2. #2
    Community Manager PikaSquirrel's Avatar
    Join Date
    Sep 2012
    Posts
    4,283
    We have stored the Stone Path that was hiding behind your Arctic Airship. Please force close your game and check your account. Thanks!
    Storm8 Staff - PikaSquirrel
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  3. #3
    Thanks so much for the help! Love the quick respond you guys have done for me. I'll never place any small item behind that airship again.

  4. #4
    Farm Supplier
    Join Date
    Aug 2012
    Location
    Seattle
    Posts
    53
    I'm having the same issue, what is the solution?

  5. #5
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by cinnamon57 View Post
    I'm having the same issue, what is the solution?
    You will need to send an email to support@teamlava.com for assistance in removing the item.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  6. #6
    Rhino Keeper
    Join Date
    Aug 2012
    Posts
    125
    I have the same problem a stone under my Airship I would appreciate it removed. I have tried and tried to move to no avail. Please help me.

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