Yet another problem

[grover60]

So I was just enjoying a couple of battles when I suddenly noticed an entry appear on my screen from an attack log which occurred 30 minutes previous. At no point had I put my pad down to allow an attack to happen, or had I been informed of an attack. So now I am left having been attacked and lost a significant amount of resources - not crowns, luckily - but a large number of spell stones, and I don 't have a shield to protect me from further attacks. I'm going to have to lose another huge amount of stuff before I can get a shield. Please sort this out!

What is wrong with this game so so much goes wrong, largely ruining the experience?

[FrozenTurtle]

If you are inactive for a long enough time, where you are presented with the "Loading" dialog upon return, it means you were considered offline and players had the opportunity to attack you. Simply having the game open does not mean you are active.

If you win the battle, you will not receive a shield. However, you still can lose resources. This could explain the result of this battle.

[grover60]

No, I wasn't inactive. I was playing constantly and besides, if that was the case and it wasn't a bug then why would the first time I see the log come up state the battle took place a whole 30 minutes ago? I was playing solidly for well over two hours and I'm informed that somewhere during this time, without me noticing, that someone had attacked my base and I hadn't been shielded. Then I continue to play, oblivious and eventually I'm informed that I was attacked.

I am also very well aware that if I win a battle I will not receive a shield, even if I lose resources. I am aware of the basic mechanics of the game, thanks.

[mybaby1977]

This is a problem I posted earlier in another thread. It has happened only once to me so far but I was never inactive either and my teammates who received my help at the tiime can attest to it. This morning, I was attacked at between 4:00am and 5:00am in my timezone (US Mountain), which was a time when I was very actively playing and donating. Not once was I offline, nor did I ever get told I was attacked in the log, nor did I switch to play another game. Then at 6:30am, my crowns on my main screen and my crowns in my "rank" screen showed two different totals. I force close the game and get back in to see a log that said I was attacked around 4:00am. This is bad, I was attacked while I was very actively online. The attacker was Craftyagranna in case the mods want to see the fight, but I don't think that player did anything wrong. Just odd that I could be attacked while I was playing and helping my team.

[mybaby1977]

This happened once again. I had problems with the Storm8 system maintenance so I know I reinstalled and got into Kingdom Clash at 5:30AM and played until 9:00. Just now I get a message stating I was attacked around 6AM - 4 hours ago!! I got no shield because I have been attacking since 5:30AM, lost maxxed out resources that were there just 2 minutes ago, and -26 crowns. I even confirmed that my portal was full a short time ago until this message (4-hours delayed message) appeared, now the portal is suddenly empty. This problem is just as bad as the issue with disconnects and losing 2x crowns.

[mybaby1977]

OK, now I just got attacked 12 minutes ago by Viktoria and I was ONLINE! At that time I wrote a message to my alliance chat about this issue! Now I lost another 31 crowns, a total of 57 crowns this morning all while I was online in the game.

[mybaby1977]

The game is clearly not reporting it's status to the game server. I'm so glad I never made any in game purchases when I wanted to a few weeks ago. I'm down at least 350 crowns to bugs and only bugs.

[goddessnikole]

If you are inactive for a long enough time, where you are presented with the "Loading" dialog upon return, it means you were considered offline and players had the opportunity to attack you. Simply having the game open does not mean you are active.

If you win the battle, you will not receive a shield. However, you still can lose resources. This could explain the result of this battle.

With all due respect Turtle, this has happened to me twice. I've provided screenshots as proof yet nothing is being done, much like the hacker reports that I had to resubmit. I'd prefer to get the standard "sorry there's nothing we can do" instead of the run around.

[goddessnikole]

With all due respect Turtle, this has happened to me twice. I've provided screenshots as proof yet nothing is being done, much like the hacker reports that I had to resubmit. I'd prefer to get the standard "sorry there's nothing we can do" instead of the run around.

Furthermore loading screen would require no activity. If talking in alliance chat while waiting for troops is inactivity then I guess that everyone should be booted every two minutes, unless buying gems to speed thru battles....

[mybaby1977]

Good points goddessnikole. There's also the question of why the game will allow us to play through 4 hours of offense before telling us that we lost the defensive 4 hours ago, at which time we were playing online. Maybe the game hopes that, after a few hours, we forget whether we were online or not. These related bugs are all part of a bigger issue that will never be fixed and I just installed another game to resolve this problem once and for all.