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Thread: Game won't load

  1. 10-23-13, 07:45 AM #1
    psotnik
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    Game won't load

    I have been trying to play but it's telling me this game is an online game and it needs to be connected
    The device is connected and all other game work just fine fix this please
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  2. 10-23-13, 05:53 PM #2
    psotnik
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    It's been a day and nothing has changed
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  3. 10-23-13, 05:59 PM #3
    CuddlyDragon
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    Hi psotnik,

    Have you tried force closing the app? If that hasn't helped, sometimes a fresh install of the game will do the trick.

    If the problem continues please let us know or contact our support team (support@storm8.com)

    TeamLava Staff - CuddlyDragon [Send Private Message]
    Support Email: support@teamlava.com
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  4. 10-23-13, 06:10 PM #4
    psotnik
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    What will happen to the data if I reinstall the game
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  5. 10-23-13, 06:45 PM #5
    kooky panda
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    Your games are saved on Team Lava's servers so when you delete and re download, you game progress will all be there.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request
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  6. 01-27-15, 07:26 PM #6
    margarita1013
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    I've tried force closing the games and reinstalling; they still won't load!
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  7. 02-01-15, 07:00 AM #7
    tenhats
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    Team lava needs to backup delete and reinstall maybe that will help with all the crashes and disappearing crowns that this game is plaged with
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