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Thread: [iOS & Android] New Login feature in Limited Games!

  1. #961
    I play Farm Story on my android phone. My phone died but I know my id and password. I couldn't find a login option on Farm Story so I filled out a support form almost 24 hours ago and got the automated reply. Just wondering if there was anything I can do or just wait for support to get back to me. TIA

  2. #962
    Senior Moderator kooky panda's Avatar
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    Mar 2011
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    Quote Originally Posted by MeowMeowFarmer View Post
    I play Farm Story on my android phone. My phone died but I know my id and password. I couldn't find a login option on Farm Story so I filled out a support form almost 24 hours ago and got the automated reply. Just wondering if there was anything I can do or just wait for support to get back to me. TIA
    You can using one of the other games shown in post 1 ( except Restaurant story ) .
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #963
    Thank you that worked.

  4. #964
    Senior Moderator kooky panda's Avatar
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    Quote Originally Posted by MeowMeowFarmer View Post
    Thank you that worked.
    Wonderful! Happy Gaming!
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  5. #965
    New Resident
    Join Date
    Jun 2015
    Posts
    2
    I'd played Bakery Story, Restaurant Story, Castle Story, Fashion Story, Dragon Story, etc. for a years. And i stopped playing for a while.
    Now I'm back for BS, RS, and CS. When I logged in to transferred the games, I've found that my Restaurant Story doesn't come back like others.
    All of progress is lost (My level is 99 T^T) and it can't be logged in.
    I'd tried in multiple devices and results were all the same.

    What should I do ?

  6. #966
    Senior Moderator kooky panda's Avatar
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    Quote Originally Posted by zeeyahs View Post
    I'd played Bakery Story, Restaurant Story, Castle Story, Fashion Story, Dragon Story, etc. for a years. And i stopped playing for a while.
    Now I'm back for BS, RS, and CS. When I logged in to transferred the games, I've found that my Restaurant Story doesn't come back like others.
    All of progress is lost (My level is 99 T^T) and it can't be logged in.
    I'd tried in multiple devices and results were all the same.
    What should I do ?
    If you use an apple device (and you played on an apple device before), please log into the game center to try and retrieve your RS game. You may need to restart your device after logging in.
    If you play on android device, please submit a support ticket so an agent can assist in recovering your game.

    https://support.storm8.com/hc/en-us

    To log back into Game Center, please follow these instructions on your device:

    1. Device Settings (little silver cog icon on your device)
    2. scroll all the way down to Game Center
    3. tap Game Center and login where it says Apple ID.
    4. Restart Restaurant Story.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  7. #967
    Executive Chef [S8] Regina's Avatar
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    Quote Originally Posted by dekp View Post
    I have sent a request to Storm8 as having problems transferring FarmStory. It has been about a week and I have not heard anything more from them they gave me a ticket number. #2218315. I have tried every way to transfer the game but to no avail. I no longer have the old device. Where do I go from here. ???
    Please PM me your ticket number, thank you!

  8. #968
    New Resident
    Join Date
    Feb 2017
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    1
    Hi received message from Agent Flynn. My I.d is dekp. (Hogfather, farm name) I think I had between () gems but unsure as did not pay much attention to total. I.d on new device is also (). Hope this helps. Thx Derek
    Last edited by [S8] Regina; 02-07-17 at 01:31 PM. Reason: privacy concerns

  9. #969
    Executive Chef [S8] Regina's Avatar
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    Quote Originally Posted by dekp View Post
    Hi received message from Agent Flynn. My I.d is dekp. (Hogfather, farm name) I think I had between () gems but unsure as did not pay much attention to total. I.d on new device is also (). Hope this helps. Thx Derek
    Please continue working with the agent or PM me for questions. Please do not put your account details on the forums, thank you!

  10. #970
    Rhino Keeper
    Join Date
    Aug 2013
    Posts
    272
    I have a new ipad and want my storm8 games from my old ipad to the new one.
    ON my old ipad I saved the games to the game center. But, in ios10 (On the new ipad) there is no game center anymore..

    I tried to download bakery story and want to follow the information in step 1.
    But in this bakery story there is not find that information as it show on the pictures in step 1
    Last edited by judafarm; 02-20-17 at 08:31 AM.

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