taking away progress

[marrrina]

I'm experiencing this again, now on case 7. I used a star to talk someone and had something's analyzed. When I went back to the game all progress on analyzing was gone and it was as if I never used my star to speak to the person

[kooky panda]

You may be experiencing out of sync issues. Make sure you force close out the game after playing so when you come back you game will load up and sync with the servers before
you perform any actions.

[Ceelema]

I have the same problem
I was already on case 5, and then oooops, and it's back to case 1 again
Very disappointing ( is there anything I can do?

[marrrina]

You may be experiencing out of sync issues. Make sure you force close out the game after playing so when you come back you game will load up and sync with the servers before
you perform any actions.

I have forced closed the app since your advice but this still doesn't guarantee my progress gets saved

[missbell2u]

My game is still doing it and I am on "sleeping with the fishes". I use a star to complete something and then have to do it again. This last time I started a background check on a person last night, woke up and had to do it again. Now I have to wait another 9 hours!

[quintown]

This is certainly STILL HAPPENING... I'm currently 87% through #11, King Menes. This problem has happened to me at least twice while playing cases 6, 7, 8, 9, and 10. You get the star and speak to the person, when I come back I have to speak to the same person again... Same conversation. On #11, it's happened twice with the museum man(2 x 2) of the same chats, and once with the woman.
This really eats up stars and I can foresee not being able to finish a level because there aren't any more stars to be had. It's also taking most all of the fun from the game. I really like this game/concept- and have played-or am playing most all of the TL - this is not the first bug I've experiences- however, it's the most irritating!!! Thus, this is my first post in nearly 3 years of playing. Please fix this I can imagine it's more frustrating for newer players! Thanks, Quintown

[quintown]

Ps- I have force-closed, turned off, checked version, etc. Seems to happen most often when you use your ONLY star to have a chat- when there is no energy left to do a search, however, in trying to thwart the problem, I made sure I had 3 stars...... Yet, it still happened thanks!

[quintown]

Hi again. Case 12 Return of Faye ...... Just got to talk to Kyle again- for the THIRD time about the love letters. Frustrating.

[JeannesThinkin]

This has happened to me countless times. I kept having to do level 4 over and over again. Still haven't got past it. It cost me 15 gold in Dragon Story...