Gem Confirmation

[synsanity]

On more than one occasion I have bumped the tree or other crop next to the one I'm harvesting causing an "early harvest" and the accidental spending of gems. Though I'm sure TL loves it when we spend our gems because we have to buy more, I know there are many players who cannot buy any at all. Is there any way there can be an "are you sure" or something a little more fail safe than the current system? Ok so I bumped another tree today and lost six gems and am not happy about it. Anyway, perhaps I'm the only one suffering this "operator error" but I thought I would mention it and didn't see it listed recently anyway. Sorry if it indeed is a repeat. Also, my son is a programmer and I realize not all things are easy to do but I have seen the are you sure option on other games.

[olcastle]

They won't change anything because they did it for purpose.
The only way to avoid the traps is to play very carefully like you are walking through a minefield.
Lost 15 gems today.

[synsanity]

I just lost 12 and am really thinking I will never purchase any again. It's fine if I earned them in game but to take what I paid for is (expletive deleted) so yeah I'm not happy right now. This isn't right.

[synsanity]

I guess I realize I am the fool who spent money on this in the first place. My mistake.

[sanya87]

It happened to me too. All together i've lost around 20 gems like that after i was veeeery carefull with tapping trough my farm and when i saved enough of them went imediately to buy some decoration. At least like that they were not gone with the wind or in this case fruit

[threepwood14]

1, If one wishes to not spend gems accidentally there should be a function to bank all your gems into a chest or vault so that you cannot spend them until you withdraw them.

2, Alternatively an easier and more obvious idea would be to simply ask "Are you sure?"

The implications that TeamLava are using clandestine methods to "steal" our gems by making it too easy to make accidental purchases combined with an irresponsible refund policy is a shocking prospect. This would not only shame their whole company to turning a blind eye to daylight theft but also lower profits long term when reputation spreads of such con-artistry tricks.

These implications are not new since they appear to be present in Dragon Story where accidental purchases are also suspiciously easy due to no confirmation check whatsoever. In addition implementing a confirmation check would not be difficult so why wouldn't they do this for us loyal customers?

I've already lost 3 gems on Farm Story 2 but I will give TeamLava the benefit of the doubt and believe they have simply missed the obvious features customers need especially if they are already spending real cash and desire to continue to do so.

Please listen to these suggestions TeamLava, your reputation is key to maintaining loyal customers.

[threepwood14]

I have also lost 3 gems and heard of other people losing much more due to accidental purchases, it makes the game feel like negotiating oneself through a minefield at times.

[synsanity]

I don't recall the title of this thread being named this originally. Odd. Threepwood14 said it all. Very well.

[mobbsyfarm]

I can't accumulate more than 10 gems because they just disappear. I go to bed and in the morning half have gone. not getting any answers from Tl other than it could be a sync error. I think not its a deliberate ploy for me to buy gems

[Erutuf]

I am willing, and have used real $$$ for these games. I think it is fair to reward the developers for their work.

However....

I cannot spend money on games that have gem traps. I, too, have accidentally clicked with a slip of the finger. I would feel terrible to have paid money for those gems. It feels bad enough to have lost gems from time investment.