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Thread: Help? Game has reset itself?!

  1. #1

    Angry Help? Game has reset itself?!

    So I downloaded iOS 7 about 2 days ago and I hadn't checked my island since then, I've just checked it now and it's gone! I had to start over?! What do I have to do to get it back?

    Sorry If I have posted this in the wrong place, feel free to move it.

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961

    You will need to contact support@teamlava.com so they can get your games back.

    Give them your current storm ID and let them know what happened.

    Also go ahead and set up a new storm ID on your game and give them this temp ID so they will be able to transfer you original games back to your device.


    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    Yes! Do not update your Iphone. I just did and lost all progress, (10 plus months) on Dragon Story and Kingdom Clash. If I can't get it back bye! Because I am not going to start over.
    Last edited by greygull; 09-22-13 at 08:05 PM. Reason: Removed inappropriate language

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