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Thread: Dragon Story Lost

  1. 09-11-13, 12:55 PM #1
    Storm7485
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    Dragon Story Lost

    HELP. Has anyone lost everything in dragon story. About 2 hours ago I lost ll my dragons, coins (over 13 million), my gold (over 100), and my levels. The game has reverted back to the beginning like I'm a new player. I've e-mailed storm8 and no word yet. I'm very worried because of how far I was into the game. I had just purchased goal too. Is there anything else I can do to get my game back. I already tried shutting down IPad and deleting and redownloading game and nothing is working. Please help.
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  2. 09-11-13, 01:03 PM #2
    greygull
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    Did you do a transfer? You will probably need to wait for support to straighten it out. You can PM a Community Manager with your ticket number, and they might be able to help you out a bit faster.
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM
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  3. 09-11-13, 01:12 PM #3
    Storm7485
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    No I didn't transfer. Everything was fine up until about an two hours ago. Went out for lunch and came back and everything was gone. I did do the two step and neither worked. This is so frustrating. How do I PM a Community Manager. I have received a request # if that is what you need.
    Last edited by greygull; 09-11-13 at 01:29 PM. Reason: Removed ticket number - privacy
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  4. 09-11-13, 01:32 PM #4
    greygull
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    I've sent a PM (private message) to CuddlyDragon for you, with the ticket number you provided.

    If you click on her name above, it will take you to her page. On the left side, you can select "Send Private Message", and send her a message
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM
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