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Thread: Lost master bedroom within a minute of building it!

  1. #1
    New Resident
    Join Date
    Sep 2013
    Posts
    1

    Lost master bedroom within a minute of building it!

    Paid for Master Bedroom addition. Waited 2 days for it to build. Clicked the green check symbol to complete. Within just a minute, room completely disappeared. Not in storage either! How can I resolve this??

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Try restarting your device to see if it shows up.
    If it is still missing, send an email to support@teamlava.com so they can check your game.

    Also make sure you device has the most current software version.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    New Resident
    Join Date
    Jan 2014
    Posts
    2
    Hi, I have the same problem on my iPad and iPhone. Have restarted as suggested above, but no results. Please help as I wait for 2 days for it to build and then it's gone, along with my permit requests and $.

  4. #4
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    I am not sure why you keep losing this. You will need to wait for support to respond to your email.
    (It can take 3-5 business days)
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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