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Thread: Can't buy gold

  1. #1
    Rhino Keeper
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    Mar 2012
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    Can't buy gold

    Dragon Story latest version. IOS . Original IPad.
    Gold buying screen is blank.
    If I reinstall game, it comes back and then I get the processing ion for a long time after I select the gold package, and then it crashes. Next time I reopen the game, the screen is blank again.

  2. #2
    The Honorable Panda
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    Check to make sure that your iPad has the most current apple software version.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    Rhino Keeper
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    Quote Originally Posted by kooky panda View Post
    Check to make sure that your iPad has the most current apple software version.
    It has IOS 5.1.1 which is the latest that it can have. It is the original IPad 1.

  4. #4
    Rhino Keeper
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    I am showing a 1-day 30% off sale, and would like to take advantage of it.

  5. #5
    Admin Community Manager [S8] Elsa's Avatar
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    Please try leaving the page open for a couple of minutes to see if there's a delay in loading the page.

  6. #6
    Rhino Keeper
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    No. There is nothing loading. The page comes up and stays blank.

  7. #7
    Rhino Keeper
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    Quote Originally Posted by cityfan View Post
    No. There is nothing loading. The page comes up and stays blank.
    The Food and Coins tabs on the same dialog show up correctly

  8. #8
    The Honorable Panda
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    Quote Originally Posted by cityfan View Post
    It has IOS 5.1.1 which is the latest that it can have. It is the original IPad 1.
    Try going under setting-safari and clear out your cookies and data, then restart your device and try again.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  9. #9
    Rhino Keeper
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    Quote Originally Posted by kooky panda View Post
    Try going under setting-safari and clear out your cookies and data, then restart your device and try again.
    Done that too.....the only time I see gold package option on that screen are if I clear cache, close all running processes, delete Dragon Story, shutdown and restart IPad, reinstall Dragon Story. But every time I click on a package, it says Processing for about 15 seconds, then the app crashes.

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