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New Resident
Trouble with getting gems from free offer
I completed an offer for free gems from within the game and never received my gems. I also made a request with team lava and provided the confirmation email from Credit Sesame to confirm my membership. The support agent has that and my storm8 id but I still haven't received my gems and now I have an email stating that my problem was "solved". It's definitely not solved and I wonder if anyone here has had the same problem? Any advice?
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