Trading Portal glitch

[Essener]

IOS 6.1.3
DS 1.6

I have an issue regarding the trading portal since the tournament.
After my last trade I collected the items but shortly after that the portal always loads up again and stays occupied. The "collect your items" symbol appears again, I collect again, it reloads, appears again...
So I'm not able to use it at all anymore.
Neither restarting the device nor reinstalling DS solved the problem.
Guess it might be a bug. Could you please look after that? Thanks.

[mrarfan]

IOS 6.1.3
DS 1.6

I have an issue regarding the trading portal since the tournament.
After my last trade I collected the items but shortly after that the portal always loads up again and stays occupied. The "collect your items" symbol appears again, I collect again, it reloads, appears again...
So I'm not able to use it at all anymore.
Neither restarting the device nor reinstalling DS solved the problem.
Guess it might be a bug. Could you please look after that? Thanks.

Try PM any Community Managers like PonyRoar!
Or Email support@teamlava.com

[FrozenTurtle]

I checked on your support ticket and it looks like this has already been resolved. Good luck!