View Poll Results: Anyone else on iOS have this problem?

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Thread: GEMS NOT Received - again and again!!!!!!

  1. #1
    New Resident
    Join Date
    Aug 2013

    Unhappy GEMS NOT Received - again and again!!!!!!

    I get a pop up stating "Play a game of Bingo for a Reward of 30 GEMS". So I play a game and I receive the message "Reward 30 GEMS" SCREENSHOT ATTACHED. The GEMS are never creditted to my account. This happens over and over again since April 2013 when I first installed the app on my iPhone5. So far I have missed out on 90 or 120 GEMS, possibly more!

    I am not the only one according to this forum.

    Yes I am on iOS. Yes I have ended the game and restarted. Yes I have uninstalled the game and reinstalled. Nothing helps!

    This problem was reported in a previous thread. The moderator stated that iOS does not have goals/rewards for things like this. These goals are showing up on my iOS iPhone5. I have attached a screenshot showing this. It may not have been the developers intention, but the goal pops up and GEMS are awarded. The GEMS just NEVER get to our accounts!

    Please see attached SCREENSHOT.

    Please help, I love this game!!!!!!
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
    S8 FORUM
    I am sorry this is happening. You will send an email to so they can check you game and find out why you are not receiving the rewards.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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