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Thread: Bakery Update - August 21

  1. #61
    Senior Moderator
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    Try restarting your device, or deleting and reinstalling the game (your progress is saved on TLs servers). If you still haven't received the new items, email support@teamlava.com Give them your ID and what's happening.
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  2. #62
    Host(ess)
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    Jan 2013
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    10
    Yay!! Deleted and reinstalled and it worked! I was so nervous to delete.... Lol... Thanks!!!! I see those instructions are your signature.... ��Oops! Thanks again

  3. #63
    Senior Moderator
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    Glad it worked for you!

    No need to feel nervous lol - almost everyone has had to do it at some point for some reason.
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  4. #64
    Executive Chef
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    Jan 2013
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    A room in a house in a town in Southeast Kansas
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    Quote Originally Posted by greygull View Post
    Which device are you on? Are you using the most current version of the game?
    For future reference, what's a person supposed to do if this happens and they're unable to update their game? The newest version of the game requires iOS 4.3, and a 2nd gen iPod touch cannot go beyond iOS 4.2.1. :\

  5. #65
    Senior Moderator
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    This has been addressed with Farm Story already -

    Quote Originally Posted by CuddlyDragon View Post
    To those who updated, are able to log in, but do not have their original account, please contact support so that they can transfer your account.

    support@teamlava.com

    Quote Originally Posted by CuddlyDragon View Post
    This should now be fixed for users who are unable to upgrade their OS. If you have any issues please PM me
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  6. #66
    Executive Chef
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    A room in a house in a town in Southeast Kansas
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    1,466
    Quote Originally Posted by greygull View Post
    This has been addressed with Farm Story already -
    Thanks for the (View Post) link! I don't play that one, so I don't have a reason to go to that forum, let alone click on a thread title like "Farm story" in 'Today's Posts', so there's no way I would have found that info otherwise!

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