Purchased Items with Gems and Disappeared

[kat333333333]

I'm using iPhone 5 running iOS 6.1.4 with Bakery Story 1.6.8

I purchased a cafe chair with one gem an hour ago and it only showed up for a second, until pop ups appeared and covered the screen, the chair disappeared. I waited for a while and did the purchase again, same thing happened. I have lost 2 gems today by purchasing nothing and it's not the first time I've encountered this problem. Please fix and return me my gems :/

[kooky panda]

I am sorry you are having issues.
Try restarting your device. If your gems or the chairs do not show up, send an email to support@teamlava.com so they can check your game.