Page 1 of 2 12 LastLast
Results 1 to 10 of 12

Thread: How to delete STORM8 ID (Account)?

  1. #1

    How to delete STORM8 ID (Account)?

    Unfortunately created my the new device a STORM8 ID.
    So I don't know restore from my old device, the old Farm Story account, and the old STORM8 ID ((

    I would like to delete new unnecessary Storm8 ID...

    I wrote e-mail support@storm8.com, but there was no reply

    What can i do?
    Please help!!!!

    Arnold from Hungary

  2. #2
    Senior Moderator
    Join Date
    Mar 2011
    Location
    SoCal
    Posts
    7,415
    If you didn't receive an automated reply fairly soon after sending your email, check your spam folder, and double check the email address you sent it to. The automated reply usually arrives minutes after you've sent it, and it can take up to 5 business days to have an agent respond.
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  3. #3
    Thanks I got automatic message. Thanks, I wait some days...

  4. #4
    New Resident
    Join Date
    Aug 2013
    Posts
    1
    i have the same issue, and i have tried your advice, but the games after been reinstalled,still using the new storm id...help please

  5. #5
    I want to delete my storm8 account and I still don't know how. Any info on how to delete it.

  6. #6
    Host(ess)
    Join Date
    Dec 2011
    Posts
    12
    hi i accedentaly logged in with my old acount on a new phone but i now my daugter cant create her own acount on it i treid everting deleting game reseting pfhone i wrote a email to strom8support im waiting for there reply if i have the awnser i wil let you know to remove an storm8 id of a phone witout loosing data i hope

  7. #7
    I forgot my password for my storm8 id: intel14.. how can I access my id if I didnt remember also what email I inserted on this account..please help me!! I was using this storm8 on bakery story and restaurant story

  8. #8
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by kristelydon View Post
    I forgot my password for my storm8 id: intel14.. how can I access my id if I didnt remember also what email I inserted on this account..please help me!! I was using this storm8 on bakery story and restaurant story
    If you still have the games on your device, go to one of them and under help you can change your password.

    If you do not have access to any of your games
    You will need to send an email to support@teamlava.com so an agent can assist in recovering your password.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  9. #9
    New Resident
    Join Date
    Feb 2019
    Posts
    1

    how to delete my old storm8 id

    Quote Originally Posted by shalove1995 View Post
    I want to delete my storm8 account and I still don't know how. Any info on how to delete it.
    please

  10. #10
    Send an email to this address: support@teamlava.com

    Make sure to check your spam folder for their initial automatic response.

    Then, wait.

    Just sent 2/16/19 @ 19:55 EST. I’ll update when and if this works.

    ����������
    Last edited by I95FLAResq; 02-16-19 at 06:00 PM.

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •