Results 1 to 2 of 2

Thread: Not Being Awarded the Win and Losing Crowns

  1. #1
    Host(ess)
    Join Date
    Jun 2013
    Posts
    37

    Not Being Awarded the Win and Losing Crowns

    This is happening to a lot of players now and I have lost over 200 crowns now.
    And this is a real issue considering you now have tournaments.

    You go into battle
    Win the battle
    The victory screen with the results of the battle are displayed
    You are returned to your base and then the loading splash screen is displayed and all of a sudden you have all your troops again.
    Then if you exit the game and restart your troops are gone you have lost crowns and the coins and stones that you had won.

    There is no disconnection but the game has gone out of sync and not recorded the win and rather has recorded a loss.
    Very frustrating.

  2. #2
    Executive Chef ButterPanda's Avatar
    Join Date
    Sep 2011
    Posts
    1,798
    Hi there. This issue should now be fixed. First force close the game and restart your device. If this occurs again, please let me know. You can also contact our customer support at support@teamlava.com.
    Need help? Contact TeamLava customer support at support@teamlava.com
    Find a bug? Report it here!
    Got a new device? Transfer your games here! If that doesn't work go here to transfer your games!
    Have Facebook or Twitter? LIKE and FOLLOW us here!
    Terms of Service: https://www.storm8.com/terms

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •