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Thread: Tournament problems

  1. #11
    The Honorable Panda
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    Mar 2011
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    My goal is also now gone but I am not sure if I got the rewards. I will check on this.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  2. #12
    So I can see so many people did not get their dragon at the end,although we all have used gold to win or speed up. So what is the solution ? I want my dragon,it is so unfair to spend so much money for nothing (((

  3. #13
    New Resident
    Join Date
    Jun 2012
    Posts
    3
    Similar problem: the yy egg is there but Klaus is still unhappy. Probably he's just getting old and forgetful. ;-)

  4. #14
    Fashion Designer
    Join Date
    Aug 2012
    Posts
    631
    Quote Originally Posted by kooky panda View Post
    My goal is also now gone but I am not sure if I got the rewards. I will check on this.
    just wanna get on the record that this has happened to me also. Waiting.............

  5. #15
    The Honorable Panda
    Join Date
    Mar 2011
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    51,961
    Update


    The goal should now be gone, but some players may not of gotten the rewards. If you did not get your goal rewards you will need to send an email to support@teamlava.com for assistance.

    Also note: If you completed the tournament and did not get the Ying Yang Dragon check your storage. If the egg is not there, try restarting your device or closing out your game.
    If you still do not have the egg, you will need to send an email to support@teamlava.com so they can check your game.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  6. #16
    thanks for the replay
    iam going to try that and hopefuly finde out what they will say/do

  7. #17
    Executive Chef
    Join Date
    Apr 2012
    Location
    Harlow, England
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    1,345
    Quote Originally Posted by kooky panda View Post
    Update


    The goal should now be gone, but some players may not of gotten the rewards. If you did not get your goal rewards you will need to send an email to support@teamlava.com for assistance.

    Also note: If you completed the tournament and did not get the Ying Yang Dragon check your storage. If the egg is not there, try restarting your device or closing out your game.
    If you still do not have the egg, you will need to send an email to support@teamlava.com so they can check your game.
    I can't remember what the reward was. How do we know if we got them or not?

  8. #18
    The Honorable Panda
    Join Date
    Mar 2011
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    Quote Originally Posted by mymummy789 View Post
    I can't remember what the reward was. How do we know if we got them or not?
    You can send an email to support@teamlava.com and they can check your game to see if you did get the rewards.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  9. #19
    I got the Dragon but the quest won't clear, and no bonus received! Not sure what the issue is

  10. #20
    The Honorable Panda
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    Quote Originally Posted by Auntie65 View Post
    I got the Dragon but the quest won't clear, and no bonus received! Not sure what the issue is
    The quest was removed. Try restarting your device or closing out your game.
    If you still have the quest, send an email to support@teamlava.com so they can check your game.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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