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Thread: Free gem videos

  1. #1

    Free gem videos

    So I've been watching the free gem videos, but last night and this morning they won't load. I've tried on both my tablet and phone, neither will work. Tried turning them off and back on, nothing. Any ideas? Thanks!

  2. #2
    Rhino Keeper
    Join Date
    Jul 2015
    Posts
    220
    I had a few that didn't seem to load, but I tried back about an hour later and I clearly got a different ad (straight load vs that dark screen with the loading circle) and it went just fine. I missed a couple of gems to "This video did not finish playing," even though it had, so I'm guessing there are just a few bad ads in the mix today. Not much you can do but keep trying, it is free stuff after all. Good luck.

  3. #3
    Rhino Keeper
    Join Date
    Nov 2014
    Posts
    343
    I didn't see the Free Gem Videos feature? :P
    ID: emmayandere

    Fashion Story (active, gift daily)

  4. #4
    Executive Chef
    Join Date
    Apr 2015
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    1,677
    I don't have the free gem video to watch.

  5. #5
    Rhino Keeper
    Join Date
    Jul 2015
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    The gems for videos is something they've been testing on and off. Some people have videos that speed up cooking too. There are plenty of threads this summer with the details.

  6. #6
    Rhino Keeper
    Join Date
    Nov 2014
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    I have the speed up cooking videos but no free gems videos...
    ID: emmayandere

    Fashion Story (active, gift daily)

  7. #7
    Executive Chef
    Join Date
    Aug 2012
    Posts
    3,053
    complaining about free gems?? us android users never even had this option

  8. #8
    Executive Chef
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    Apr 2015
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    1,677
    Quote Originally Posted by Lenkapon View Post
    I have the speed up cooking videos but no free gems videos...
    If you have speed up cooking videos then you will not have free gems video. If you have free gems videos then you will not have speed up cooking videos. No one can have both free gems and speed up cooking videos at the same time. All those players that have this video watching features are lucky ones.

  9. #9
    Rhino Keeper
    Join Date
    Jul 2015
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    220
    Quote Originally Posted by LalaSmooth View Post
    complaining about free gems?? us android users never even had this option
    No, you've gotten like 5 years of free gems for version downloads... Or are you going to post the same thing in each thread?

    I was trying to help the original poster fix/understand an in game ERROR. Sorry you feel the need to turn it into another "us" vs "them" thread.

  10. #10
    The Honorable Panda
    Join Date
    Mar 2011
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    51,961
    Quote Originally Posted by AbbyGailBerry View Post
    So I've been watching the free gem videos, but last night and this morning they won't load. I've tried on both my tablet and phone, neither will work. Tried turning them off and back on, nothing. Any ideas? Thanks!
    Please send an email to support@storm8.com for assistance.

    Thanks!
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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