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Thread: Farm Story 2- Current Bugs and Issues (Thread 1)

  1. #1
    Senior Moderator kooky panda's Avatar
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    Farm Story 2- Current Bugs and Issues (Thread 1)

    Current versions of the game:


    iOS - Regular Game 2.5.2 - Most current version to be playing

    Android-
    - 1.7.3.15g



    When reporting a bug or glitch, please provide the following information:

    1. Your device (iOS, Android, please be as specific as possible) and it's version number(check under settings-device )
    2. Your games version (this can be found on the bottom of the Help/FAQ page)
    3. A description of the problem, and what you were doing when the problem occurred
    4. If possible, a screenshot of the problem

    iOS General Issues
    To check for your device version - go to Settings, General, About - Version
    To check for game version in game:
    Open game, go to Menu, Help/FAQ - on the bottom edge of the box, the version will be listed
    To check for game version if you can't open the game:
    Open App Store, search game name (or teamlava), click on app, on the left side, under the logo it will show current game version

    If your iOS device is having issues, make sure you've tried the following:
    Restart your device
    Delete and reinstall the game
    Hard restart - hold the power and home buttons, through the power off slider, until the Apple symbol appears.
    For newer devices (iPod Touch 4th Gen and newer, iPhone 3G and newer, all iPad versions [possibly other devices]) - close out background running apps. Double tap the home button, when the screen raises up, hold the app until it starts shaking. Press the red minus symbol to close.





    This thread should be read by everyone! Great for new and experienced members alike

    Forum RulesTransferring games - Several different ways to transfer. Make sure you have downloaded all TL games you want transferred before starting. You can not have only one game transferred, and leave others on the current device. And there is no option to play the same game with the same ID on multiple devices.



    Notifications - Make sure the notification options are set to ON in BOTH the game settings and the device settings. If both settings are on, but you're still not receiving notifications, please send an email to
    support@teamlava.com so they can check you game.

    Blocked comments - currently not available in game. If you have received this message while trying to post on a players wall, it is most likely that your game is out of sync. Exiting out of the wall, then returning and posting again seems to clear it up.

    Purchased Gems not showing up - try restarting you device, and even deleting and reinstalling the app. Your progress is saved on TLs servers. If these do not work on returning your gems or item, then you would need to contact
    support@teamlava.com You will need to provide your ID, date of incident, type of transaction, and receipt of transaction.

    Blank screen for Gem Purchasing (iOS only) - See thread, it has the original suggestion, and a few other suggestions that do not involve restoring.

    Crashing on older devices - TL has been notified of the problem.

    About the forum - if you can't find a post you made - go to your profile, on the left side, look under "Find All Posts". Your post may have been in the wrong place, or merged with an existing thread. If you still can't find your post, you can file a
    Forum Dispute and a Community Manager will respond to you (the Dispute Forum is a private conversation between you and the CMs).
    Last edited by Rynetory2; 10-12-16 at 10:59 PM. Reason: Update IOS version
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  2. #2
    Farm Supplier
    Join Date
    May 2013
    Posts
    67
    Hi kooky panda.
    I have an icon of a quiche on EVERY production item - not just in the bakery, but in the fish shack, windmill, juicer etc.
    How do I remove it.
    I'm playing on ipad 3 . Level 26. iD mellymoo2000
    Thanks

  3. #3
    Hi kooky panda,

    I received two expansion maps (one for filling an item on train and one for normal truck delivery) but they do not appear in my barn, disappointed as I'm really needing these maps to get to the mine. I am playing on iPad 2 game version 1.2, my id is cindymindi.

  4. #4
    Farm Supplier
    Join Date
    May 2013
    Posts
    67
    Very strange - all my paths have disappeared. When I visit nbrs it appears that all their paths have gone too.
    I have tried shutting the game down and re-opening, but still no paths.
    Is this happening to anybody else?

  5. #5
    Farm Supplier
    Join Date
    May 2013
    Posts
    67
    Hi TL
    The blueberries are going to the barn instead of the silo. No big deal, just thought I'd let u know.

  6. #6
    Whenever another farmer visits my farm, my screen pauses indefinitely with the marching chicken in the middle. I've got app 1.3.1, on an ipad mini, 6.1.3.

  7. #7
    New Resident
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    Aug 2011
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    Lincoln, NE
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    8
    Farmstory2 - I have not been able to log on since last night around 9:30pm cst. Still reads Oh No, this is an on line game and requires internet access. Please double check your connection and try again. I am on the internet on my ipad writing this post...internet access working fine. And playing FarmStory, Castle Story...all fine.

  8. #8
    Senior Moderator kooky panda's Avatar
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    Quote Originally Posted by POORFREDDYSFARM View Post
    Farmstory2 - I have not been able to log on since last night around 9:30pm cst. Still reads Oh No, this is an on line game and requires internet access. Please double check your connection and try again. I am on the internet on my ipad writing this post...internet access working fine. And playing FarmStory, Castle Story...all fine.
    Which Ipad?

    Check and make sure you have the most current apple software version for your device.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  9. #9
    Senior Moderator kooky panda's Avatar
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    Quote Originally Posted by greenie227 View Post
    Whenever another farmer visits my farm, my screen pauses indefinitely with the marching chicken in the middle. I've got app 1.3.1, on an ipad mini, 6.1.3.
    Try restarting your device.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  10. #10
    Click image for larger version. 

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    My plots are smoking!! Can't access. Restarted my iphone4S and this happened. Initially there was a
    building next to the newsstand that was wrapped up but it disappeared. What's going on?!

    ID:SassyMinx13
    Name: Annie's
    Level 22.

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