Not able to upgrade - despite hard reset etc.

[rkingdom10]

Hi,

I'm trying to upgrade my buildings but as soon as I get all the needed items the 'build' button turns grey. Have tried the so called hard reset and restarted my phone - still wont work.
Can you have a look at what goes wrong? This goes for the library, Ivy's house and other.
Thanks!

[Rachael98]

Obviously the second is't yet finished, though I don't understand what's going on with the first one.

Unless anyone else is better informed than I about what's causing it, I'd suggest sending your issue to the TeamLava Support team.

[vednir]

The 25/25 coins is probably a glitch still. Compare your requirements to the ones posted in the forum for the building you're trying to upgrade. Try uninstalling and reinstalling if restarting your phone didn't work.

[maguar]

Essentially any time you see a small number of coins its a display issue. This thread is on this issue and shows steps to fix it.

This thread has a link to a spreadsheet with the requirements.