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Thread: Kingdom clash won't open

  1. #1
    New Resident
    Join Date
    Jun 2013
    Posts
    2

    Unhappy Kingdom clash won't open

    I have even playing kingdom clash for over a week and all day today i havent been able to open the game when i try it starts to load and then closes. some information... iPhone 4S os 6.1.3 username sheena083 kingdom name sheenas. There was an update that I installed but the problem occurred before updating as well as after. I deleted the game from my phone and reinstalled but still the same problem. Please help!!! I don't wont to lose my game progress and I really want to play!!!!
    Thanks

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Try going under settings- safari and clearing out your cookies and Data.
    Then restart your device.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    Executive Chef FrozenTurtle's Avatar
    Join Date
    Feb 2012
    Posts
    4,248
    Thanks for your report! We're currently looking into the issue.

  4. #4
    New Resident
    Join Date
    Jun 2013
    Posts
    1

    Still not working

    I tried deleting cookies and restarted device but still not working

  5. #5
    New Resident
    Join Date
    Jun 2013
    Posts
    2
    Hi
    Any advice yet on why I can't play? All my other games work and I'm still getting notifications when I'm attacked etc. please help!
    Thank you

  6. #6
    Executive Chef FrozenTurtle's Avatar
    Join Date
    Feb 2012
    Posts
    4,248
    Quote Originally Posted by sheena083 View Post
    Hi
    Any advice yet on why I can't play? All my other games work and I'm still getting notifications when I'm attacked etc. please help!
    Thank you
    Sorry for the delay! We have just made a fix to your game and you should now be able to access it once again. Please let us know if you have any additional questions or concerns. Thanks again for your patience!

  7. #7

    Unhappy Game won't Open

    Hey there been playing game for a while now and up until today it worked fine but now the game will not load it just stays on title screen I have tried clearing settings resetting phone twice also tried with a different wifi and the game will not open

    Username : CoachStevo
    rank is about 40

    Last worked 1 hr before this thread

  8. #8
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    What specific device do you play on? Have you checked to see if your device has the most current IOS (software) update?
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  9. #9
    I play on an IPhone 4S and its up to date IOS software

  10. #10
    Host(ess)
    Join Date
    Jul 2013
    Posts
    11
    Im having the same problems. My software is up to date and play on an IPhone 4S also.

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