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Thread: Eighteen of my gems vanished!!

  1. 06-08-13, 10:44 AM #1
    nightshine7
    nightshine7 is offline
    Rhino Keeper
    Join Date
    Apr 2013
    Posts
    209

    Eighteen of my gems vanished!!

    I was holding on to my last 20 gems. This morning I see 18 of them gone! I checked to make sure I hadn't made a purchase by mistake. That's not the case. I buy my gems and was holding on to them until I could purchase more. How do I get them back?
  2. 06-11-13, 10:23 AM #2
    Rachael98
    Rachael98 is offline
    Nightclub Owner
    Join Date
    Apr 2011
    Location
    ! Good old Blighty=)...and here permanenty right now!
    Posts
    8,575
    Hey,

    Sorry for the time it has taken to get you a reply.

    For this, you'll need to e-mail TeamLava Support, because the Forums can't help, I'm afraid.
    Include your ID (nightshine7), the game (Bakery Story) and the time you noticed that the gems disappeared.

    They'll check up on your account and credit you what you're due.
  3. 06-11-13, 10:57 AM #3
    kooky panda
    kooky panda is offline
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    I am sorry this happened! As Rachael posted, for loss of gems, please send an email to support@teamlava.com for assistance.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request
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