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Thread: Help! My Dragons get lost

  1. #1
    New Resident
    Join Date
    May 2013
    Posts
    4

    Unhappy Help! My Dragons get lost

    Hi,

    I'm new on Dragon Story (Level 9) and have a big problem. While gaming suddenly an Icon with a Dragon and the word processing appears and after that I have lost all my new bougth eggs, food etc. and nearly all my money. (today 2 eggs, 2 updates of habitats, 2 banners, ca. 15 food packages an about 10000 coins)

    What can I do?????

    Thanks for help.

  2. #2
    Executive Chef
    Join Date
    Dec 2012
    Location
    I don't know
    Posts
    1,649
    Do one of the following-

    A) Try restarting your device.
    B) You can reinstall the app.
    C) Try going to a neighbors island for a minute or two and then, you should go back to your island.
    D) Email teamlava support like before.

    I am just telling you what all the mods might suggest. I don't know if they have any other ideas but still...

  3. #3
    New Resident
    Join Date
    May 2013
    Posts
    4
    Tranks, but if I reinstall the App, will I loose everything?

  4. #4
    Executive Chef
    Join Date
    Apr 2013
    Location
    Australia
    Posts
    1,773
    No, as the team lava servers still have all your information. When you re-download ( sorry, not sure that's even a word!) all your information should still be there.

    Good luck

  5. #5
    New Resident
    Join Date
    May 2013
    Posts
    4
    Everything seems o.K. now. Tranks for your help.

  6. #6
    Senior Moderator kooky panda's Avatar
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,920
    Oh good!! Glad everything worked out!
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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