Since the new update this week...

[JSEclipse]

Since the new update earlier this week: Feb 10, 2016, my version of Restaurant Story has been doing odd things.

The first problem is with the appliances- whenever I cook a dish, icons displaying ingredients etc. don't disappear and whenever I finish a dish, the completed icon also remains. So, in order for me to cook/complete a dish, I have to click on each appliance to see if I get the timer or a message that says" "serve now?"

The second problem is with my Wall and News tabs, they seem to be perpetually loading which prevents me from answering material requests, messages and tipping back visitors (so my star rating is going down and I am unable to raise it).

I am on BS but the update for that game was fine. This is the first time I have had an issue with an update, so forgive me if i've left out some details. I've restarted my device but it hasn't helped. Any help with these issues would be appreciated.

Thank You.

--Edit Feb 15, 2016---

After some browsing on the forum, I noticed that the daily gems feature going missing was also a bug. I'd just like to report that the feature is also missing from my game.

[SparklyOctopus]

Sorry to hear that! Could you try uninstalling and reinstalling to see if that will help?

[JSEclipse]

Sorry to hear that! Could you try uninstalling and reinstalling to see if that will help?

Hi, I just wanted to follow up. Thank you for the advice- I tried it twice but the problems are still there.

[kristinadc]

Hi,
After this week update i cant normally enter in my RS, it says 'processing' every time i try to serve food,or when i just try to enter the game,and i have to turn off my phone, and after that works fine again. It happens few times a day, i dont know what to do!?! I dont want to turn my phone every few hours...
Is there anything else please help
And,my free gems icon has disappeared(( too.
Only happens on RS, i play Bakery aswell,everything fine there.
Please let me know what to do...
Thank you;

[VernC1023]

Same exact thing happening to me as kristinadc....🤔

[Rynetory2]

Hi, I just wanted to follow up. Thank you for the advice- I tried it twice but the problems are still there.

Sorry about that. Please send an email to support@storm8.com so an agent can check your game.

[Rynetory2]

Hi,
After this week update i cant normally enter in my RS, it says 'processing' every time i try to serve food,or when i just try to enter the game,and i have to turn off my phone, and after that works fine again. It happens few times a day, i dont know what to do!?! I dont want to turn my phone every few hours...
Is there anything else please help
And,my free gems icon has disappeared(( too.
Only happens on RS, i play Bakery aswell,everything fine there.
Please let me know what to do...
Thank you;

Same exact thing happening to me as kristinadc....��

Can you try this suggestion by SparklyOctopus and see if it works? Thanks.

Sorry to hear that! Could you try uninstalling and reinstalling to see if that will help?

[kooky panda]

Hi,

And,my free gems icon has disappeared(( too.
Only happens on RS, i play Bakery aswell,everything fine there.
Please let me know what to do...
Thank you;

The video feature has been reported.
Current thread for this :

https://forums.storm8.com./showthread...aily-gems-gone

[JSEclipse]

Sorry about that. Please send an email to support@storm8.com so an agent can check your game.

Hi, I just wanted to follow up with your suggestion- I sent an email yesterday to support. Do I need to fill out a second email with details or should I wait until I get a response?

[cccjc]

I have the same issue, icons won't disappear, when attempting to download friend lists, must leave the game to make it work; very annoying.