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Thread: Lost gems, again.

  1. 05-12-13, 04:47 AM #1
    rsschenaol
    rsschenaol is offline
    Farm Supplier
    Join Date
    Mar 2013
    Location
    Brentwood, CA
    Posts
    54

    Lost gems, again.

    Seems like this is a common problem with this game. I have emailed support three times now to no avail.

    Also, I am STILL not receiving my daily bonus even though I get the message about it.

    I'm on a top of the line Kindle Fire HD 4G. I shouldn't be having these issues.

    How can my problems be resolved? Please. Even at the 30% discount, which was not always the case, as I've also paid full price, 500 gems is a fair chunk of cash. Please help make this right.
  2. 05-12-13, 08:36 AM #2
    kooky panda
    kooky panda is offline
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    As per your other thread, you will need to continue working with support on your issues.
    Quote Originally Posted by PonyRoar View Post
    we have requested that you continue working with Support by responding to your open tickets with any information they may need to continue their investigation. Thank you!
    If you are not receiving your daily bonuses you will need to send an email to support@teamlava.com
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request
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