Once again...

[jaybay1147]

Accidentally spent 15 gems on an enchanters essence....fifth time I lost gems.

[jaybay1147]

I know it happens a lot to ppl, but is there any mod, admin/whoever who could help. :c

[bowlfullofcherries]

No. Not at all. -.-

My youngest decided to buy 100,000 coins and i dont know what all else with a whopping 300 gems that I purchased during a sale. This was a huge downer since i have well over a mil for coins. I asked for reimbursement but the reply was a big fat negatory. It's... too depressing to think about for long periods of time.

[dstew1973]

I've done this too, and I've learned to avoid it by moving my screen before tapping anything. So in other words, I will tap, move screen, tap, move screen, etc... That has stopped my gem loss. It's a pain in the rear, but I'd rather take the extra step then lose my gems.

Hope that helps ya.

[maguar]

I'm sorry that you've lost gems. Unfortunately this is something we can't help you with on the forum. You'll need to email support@teamlava.com with your ID, game and issue.

You can also add your feedback to the current confirmation thread.