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Thread: Old reward pop-ups keep poping up?

  1. #21
    Rhino Keeper
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    Quote Originally Posted by Candy3030 View Post
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    These are all the popups I get .... All one after the other and they dont stop poping up over and over again!

    I am only visiting a nbr not checking there album...

    I havent really noticed if the nbr I visit has these dragons cause I cant do anything when these popups come out , they dont stop! Its really ridiculous!
    Please do something
    Click image for larger version. 

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    Sorry... This was the first one.

  2. #22
    Executive Chef FrozenTurtle's Avatar
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    Quote Originally Posted by Candy3030 View Post
    Attachment 6557Attachment 6558
    Attachment 6559Attachment 6560
    Attachment 6561Attachment 6562

    These are all the popups I get .... All one after the other and they dont stop poping up over and over again!

    I am only visiting a nbr not checking there album...

    I havent really noticed if the nbr I visit has these dragons cause I cant do anything when these popups come out , they dont stop! Its really ridiculous!
    Please do something
    Did you happen to post on their wall in order to prompt these pop-ups?

  3. #23
    Rhino Keeper
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    Quote Originally Posted by FrozenTurtle View Post
    Did you happen to post on their wall in order to prompt these pop-ups?
    Yes I posted on her wall and they continued to pop up....
    The only way they stop is by shutting down the app completly, and even then they sometimes come back

  4. #24
    Rhino Keeper
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    Also I just went back to her island and she has all 112/112 dragons... And again the popups start....

  5. #25
    Executive Chef FrozenTurtle's Avatar
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    Quote Originally Posted by Candy3030 View Post
    Also I just went back to her island and she has all 112/112 dragons... And again the popups start....
    Can you PM me with your neighbor's Storm8 ID?

  6. #26
    Rhino Keeper
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    Quote Originally Posted by FrozenTurtle View Post
    Can you PM me with your neighbor's Storm8 ID?
    PM sent

  7. #27
    Executive Chef FrozenTurtle's Avatar
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    We just released a fix that should resolve this issue. After force-closing and restarting your game, you shouldn't be seeing these pop-ups any longer.

    If you still see these pop-ups when visiting neighbors, please let us know. Thanks for everyone's patience!

  8. #28
    Rhino Keeper
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    Quote Originally Posted by FrozenTurtle View Post
    We just released a fix that should resolve this issue. After force-closing and restarting your game, you shouldn't be seeing these pop-ups any longer.

    If you still see these pop-ups when visiting neighbors, please let us know. Thanks for everyone's patience!
    Thanks so very much! thats really good to hear

  9. #29
    Quote Originally Posted by FrozenTurtle View Post
    Do you remember if the neighbor you visited had all of these dragons on their Island? Were any of them in the Nest?

    For people who did encounter this issue, did the pop-up occur when you were attempting to view your neighbor's album?
    No, I was just visiting.

  10. #30
    Rhino Keeper
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    Quote Originally Posted by FrozenTurtle View Post
    We just released a fix that should resolve this issue. After force-closing and restarting your game, you shouldn't be seeing these pop-ups any longer.

    If you still see these pop-ups when visiting neighbors, please let us know. Thanks for everyone's patience!
    That's fixed it for me. Thanks very much. Quick service!

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