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Thread: Never received gold (android)

  1. 02-13-13, 06:32 PM #1
    Candy3030
    Candy3030 is offline
    Rhino Keeper
    Join Date
    Dec 2011
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    Canada
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    370

    Exclamation Never received gold (android)

    If I did not received my gold but was charged on my credit card... Do I email teamlava?
    Must I include my statement from my credit card... What steps must I follow please?
  2. 02-13-13, 06:42 PM #2
    Candy3030
    Candy3030 is offline
    Rhino Keeper
    Join Date
    Dec 2011
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    Canada
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    370
    Btw , this was through google play...
  3. 02-13-13, 06:44 PM #3
    kooky panda
    kooky panda is offline
    The Honorable Panda
    Join Date
    Mar 2011
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    You will need to send an email to support@teamlava.com
    Attach a copy of your receipt showing when you purchased the gold.

    (Try restarting your device to see if the gold shows up)
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request
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