Home Design: Missing unlocked items

[kooky panda]

Hey guys, looks like there was some issues overnight when the holiday items were removed.

Since there are tons of threads, I am starting up a new report thread so I can send this over to the community managers to find out if the removed unlocked crops/ trees were removed by design or by accident.

If you are items that you had already unlocked ,please post the name of the item.
Please note, that this thread is only for members that have lost one of these items.

I want to keep the thread clean and get a list together before the community managers come on, so any posts that are not giving information on the missing items will be removed as off topic.

[marializ86]

Like 7 lime green tables, the Black sofa and all of my Christmas things that where already bought the pumpkin rug and other items aww this is really upsetting

[kooky panda]

The community managers are checking into this.
I have also lost a few things.

[houseoftara]

I also have missing items - all of my Halloween & Christmas items are gone. The only items I have are what is physically in the house. If I put anything in storage it disappears. It does seem that it is a system wide problem when they programmed to remove ALL holiday items they "forgot" to add a string in the programming to "leave out" the storage.

Thank you for your help Kooky, it is appreciated. We will sit as patient as we can and hope for a "speedy" fix to all this.

-Kimba

[cpebbles73]

I'm missing all my Halloween items my four goth beds in the two styles , my orange dresser paid for with gems all the decor, wallpaper , flooring rugs candy dishes pumpkins bought with gems everything I bought a lot because I love Halloween .. My grand father clocks my fire place my sofa etc . Plz return or refund gems an coins

[PenguinFlop]

This information has been passed to the appropriate parties for further investigation.

[CuddlyDragon]

Your Holiday items should still be in regular "Home Design Story".

Mine are also missing in the Christmas edition.


Actually, all of my items eventually loaded in.

Is this still an issue for everyone?

[chrissyhouse]

Yes this is still an issue in the regular game. Some of the Christmas goal items: lit trees, fireplace, present pile, have reappeared in storage, but the majority of Christmas and Halloween furniture and decorations are still missing.

[ccane77]

Yes this is still an issue in the regular game. Some of the Christmas goal items: lit trees, fireplace, present pile, have reappeared in storage, but the majority of Christmas and Halloween furniture and decorations are still missing.

Ditto here

[hipchick8]

Yes this is still an issue in the regular game. Some of the Christmas goal items: lit trees, fireplace, present pile, have reappeared in storage, but the majority of Christmas and Halloween furniture and decorations are still missing.

Same here.

I have the regular and Christmas versions of the game but already deleted the Halloween version (too many versions eating up space!).

I've lost ALL of my bought Halloween stuff as well as my Christmas stuff like the lime side tables, trees, present pile and some other things I can't recall off hand.

These are already bought/unlocked with coins and/or gems (i.e. real money).