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Thread: Have a new device? Restore your original account here!

  1. #21
    Executive Chef
    Join Date
    Sep 2012
    Location
    here !
    Posts
    1,145
    Quote Originally Posted by Tabbi_Star View Post
    I have been waiting on them for now 3 day to transfer my games I emailed both teamlava and storm (
    Transfer it by yourself (just take 5 minutes if you understand)
    This is the link :
    https://forums.teamlava.com/showthrea...o-a-new-device

  2. #22
    Tried to transfer myself - no success, waiting for support now since TWO weeks...

  3. #23
    Executive Chef FrozenTurtle's Avatar
    Join Date
    Feb 2012
    Posts
    4,249
    Quote Originally Posted by sunnysundance View Post
    Tried to transfer myself - no success, waiting for support now since TWO weeks...
    If it has been that long, you were most likely referred to the forums and did not respond to let us know you needed additional assistance. Try responding to the same ticket or create a new ticket if it has already been closed.

  4. #24
    And ticket is not closed yet but "still waiting to be addressed..." ((

  5. #25
    Would really really like to play BS and Co again (ID=sundanceIII) and will appreciate SOON help!!! ��������

  6. #26
    Senior Moderator
    Join Date
    Mar 2011
    Location
    SoCal
    Posts
    7,415
    You can PM a Community Manager with your ticket number, and they can help you look into it.
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  7. #27
    I had my games on an android phone and got a new android phone. I play Farm Story, BS, RS, PS and Zoo.

  8. #28
    Quote Originally Posted by greygull View Post
    You can PM a Community Manager with your ticket number, and they can help you look into it.
    Thank you! Sent you a PM with ticket no.

  9. #29
    Very frustrated cannot transfer my storm 8 games from my I phone to my new android tablet been following the instructions sent by teamlava but no luck help!!!!!!

  10. #30
    Executive Chef
    Join Date
    Mar 2011
    Location
    Supreme Dynasty = Gamerologizm
    Posts
    3,279
    Quote Originally Posted by lorraine47 View Post
    Very frustrated cannot transfer my storm 8 games from my I phone to my new android tablet been following the instructions sent by teamlava but no luck help!!!!!!
    Try the Storm8 app method... https://bit.ly/TTqb78
    PM/ Profile |SD/Gamerologizm Fan Link in Forum | Transfer Method
    Dragon Egg Chart Completely Updated !! Restaurant & Bakery Completely Updated!
    IDs: Sehana (main)

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