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Thread: Have a new device? Restore your original account here!

  1. #151
    Executive Chef
    Join Date
    Mar 2011
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    Supreme Dynasty = Gamerologizm
    Posts
    3,305
    Quote Originally Posted by g_trejo View Post
    My storm id was gtrejo2
    Did you happen to set a password for the ID you want transferred?
    PM/ Profile |Gamerologizm Fan Link in Forum (previously known as Supreme Dynasty) | Transfer Method
    Dragon Egg Chart Mostly updated (I've given up on Dragon because most Dragons are unobtainable for me; but still update when I can when I'm not scrambling with RS & BS to complete their goals.)
    Restaurant & Bakery Completely Updated!
    IDs: Sehana (main)

  2. #152
    Farm Supplier
    Join Date
    Sep 2013
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    69
    You know I've contact support team it takes them for ever I'm still waiting and on top of that when you click the dang ticket number it tells you that u have no access or it's been closed so u have to send all the info they want by contacting them again and guess what I'm still wait this is rediculous

  3. #153
    Farm Supplier
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    Sep 2013
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    52
    I'm in quite a mess here: I have the account (the one I'm writing right now) but I don't remember the password
    Also, I don't have an email setted, as it wasn't requested the moment I setup the account, so now I can't recover the password via email (in order to seup the email I must know the passord) (
    How do I recover this account if all the options to recover the pass are blocked?
    I should mention I want to transfer my account to a new ipad... what can I do? I already emailed to support.

  4. #154
    The Honorable Panda
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    Quote Originally Posted by crusader7 View Post
    I'm in quite a mess here: I have the account (the one I'm writing right now) but I don't remember the password
    Also, I don't have an email setted, as it wasn't requested the moment I setup the account, so now I can't recover the password via email (in order to seup the email I must know the passord) (
    How do I recover this account if all the options to recover the pass are blocked?
    I should mention I want to transfer my account to a new ipad... what can I do? I already emailed to support.
    If crusader7 is your current storm ID go into one of your games under the help and change your password. This will be your new forum password and the password associated with your storm ID .
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  5. #155
    Farm Supplier
    Join Date
    Sep 2013
    Posts
    52
    Quote Originally Posted by kooky panda View Post
    If crusader7 is your current storm ID go into one of your games under the help and change your password. This will be your new forum password and the password associated with your storm ID .
    Oh, I forgot to mention: the reason I'm moving to a new device is because my old one crashed, and the new one is the replacement from Apple. So I don't have access to any game

  6. #156
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
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    51,961
    Quote Originally Posted by crusader7 View Post
    Oh, I forgot to mention: the reason I'm moving to a new device is because my old one crashed, and the new one is the replacement from Apple. So I don't have access to any game
    Your only option to transfer you games is to send an email to support@teamlava.com .
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  7. #157
    Farm Supplier
    Join Date
    Sep 2013
    Posts
    52
    Thank you. I was affraid of that )

    As a suggestion, you should consider a welcome message of some sort when a user first sets a password (most probably when first accesses the forum) and point/advise him to add a valid email, as there will be NO WAY he will recover that pass if he forgets it (I should replace 'he' with 'I', right? But I don't think I'm the only crazy one who sets different passes for every forum on the net, and then forgets them right away). I know the mistake is mine entirely: I checked up 'remember me' and then somehow failed to check 'remember password' on my browser, so now I'm relying only on the cookie. The moment it expires, i'll be gone too )

  8. #158
    Executive Chef
    Join Date
    Mar 2011
    Location
    Supreme Dynasty = Gamerologizm
    Posts
    3,305
    Quote Originally Posted by crusader7 View Post
    Thank you. I was affraid of that )

    As a suggestion, you should consider a welcome message of some sort when a user first sets a password (most probably when first accesses the forum) and point/advise him to add a valid email, as there will be NO WAY he will recover that pass if he forgets it (I should replace 'he' with 'I', right? But I don't think I'm the only crazy one who sets different passes for every forum on the net, and then forgets them right away). I know the mistake is mine entirely: I checked up 'remember me' and then somehow failed to check 'remember password' on my browser, so now I'm relying only on the cookie. The moment it expires, i'll be gone too )
    Also since you are logged in to the ID on a PC or device somehow, but you don't know your password. That means your password could be stored in your browser settings, which is recoverable if you're on a PC. Not sure of the process of how to view your saved passwords in browsers on a mobile device as I don't save my passwords within my mobile devices.
    PM/ Profile |Gamerologizm Fan Link in Forum (previously known as Supreme Dynasty) | Transfer Method
    Dragon Egg Chart Mostly updated (I've given up on Dragon because most Dragons are unobtainable for me; but still update when I can when I'm not scrambling with RS & BS to complete their goals.)
    Restaurant & Bakery Completely Updated!
    IDs: Sehana (main)

  9. #159
    Do you have to install your team lava game first on your device or not?

  10. #160
    How do you transfer Restaurant and Bakery story? I have a new Kindle HD and I am currently playing on a Kindle Fire. I want to keep all of my levels and friends. Can you please help me with this?

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