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Thread: New Device

  1. #1

    New Device

    Hello! I just got a new Ipad and I have my ID and password for my Dragonstory game but I cannot figure out how to sign in with my old ID onto the new ipad. When I go to settings there is no option there. Thank you very much.

  2. #2
    Executive Chef CuddlyDragon's Avatar
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    Hi mysticfrost,

    Please contact our Support Team ( support@teamlava.com ). They can assist you with a game transfer.
    TeamLava Staff - CuddlyDragon [Send Private Message]
    Support Email: support@teamlava.com
    Forum Questions: Community Manager Thread

  3. #3
    Thank you very much! I figured it out, I just needed to find a Storm8 game to do the transfer, instead of trying to do it within my DragonStory game.

  4. #4
    Executive Chef CuddlyDragon's Avatar
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    Quote Originally Posted by mysticfrost View Post
    Thank you very much! I figured it out, I just needed to find a Storm8 game to do the transfer, instead of trying to do it within my DragonStory game.
    That works too!
    TeamLava Staff - CuddlyDragon [Send Private Message]
    Support Email: support@teamlava.com
    Forum Questions: Community Manager Thread

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