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Thread: Unable to open any Storm8 Apps on iPhone

  1. #1
    New Resident
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    Unable to open any Storm8 Apps on iPhone

    I have been unable to open any of the Storm8 apps. I have tried, restarting my device, hard restart, deleteing the app and reinstalling it, completely closing every open app by double tapping the home button, even a complete system restore of my phone. Does anyone have any other suggestions?

  2. #2
    Admin Community Manager [S8] Elsa's Avatar
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    Are you seeing an error when you try to open the games? If you see a connection error, please check to make sure your Wifi or cellular connection is working properly.

  3. #3
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    No error, just quickly closes the app as soon as i click it to open. happens with only my Storm8 apps. all other apps and games are fine.

  4. #4
    New Resident
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    Any more suggestions? I'd really like to play my games...

  5. #5
    Admin Community Manager [S8] Elsa's Avatar
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    Are you playing New Dawn or the original app? The most recent version of the game for iOS is the original app.

  6. #6
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    original app. and its all team lava apps, not just dragon story.

  7. #7
    The Honorable Panda
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    What device do you play on? If apple, which phone? 3G, , 4, 4S, 5?
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  8. #8
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    iPhone 4S

  9. #9
    The Honorable Panda
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    Okay try:
    Go to your settings:
    1. under wifi, turn off wifi and turn it back on.
    2. See if you can open a game under 3G(turn off wifi).
    3. Go to settings, safari and clear out your data.
    4. Sync your phone to itunes. Make sure you have the most current IOS version (6.0).
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  10. #10
    New Resident
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    i have done all of this except the wifi, as my phones wifi does not currently work due to some kind of issue with apple (from what i have read on the internet, sounds like an iOS issue, but apple tells me that i need to replace my phone). still none of them work.

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