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Thread: Internet Connection Error?

  1. #11
    Okay sync it and it didn't work. I have the 4s and I looked the version and it said I gave the most current.

  2. #12
    Host(ess)
    Join Date
    Jun 2011
    Location
    Melcher, Iowa
    Posts
    48
    I uninstalled and reinstalled and it's working today....thank you!!!!

  3. #13
    Not mine I've tired everything.

  4. #14
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
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    51,961
    Quote Originally Posted by cchernov View Post
    Okay sync it and it didn't work. I have the 4s and I looked the version and it said I gave the most current.
    You should have IOS version 6.0. check under your settings, general and scroll down to version.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  5. #15
    Says 6.0.1

  6. #16
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Okay now lets check the game. What game are you having problems with? What version are your playing?
    Check under meny-help-small number at the bottom.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  7. #17
    city story metro, and i couldnt tell you what version because it wont let me get in the game to even press menu. i deleted it and reinstalled it twice so whatever version you download from the app store is the version i got.

  8. #18
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    I am stuck. Looks like you have tried everything. I know some members are having issues with City Metro.
    You will need to email support@teamlava.com to have them check your game.

    Here is a thread you may want to visit.
    https://forums.teamlava.com/showthrea...t-let-you-play.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  9. #19
    already emailed them too sill waiting for a responds... thanks for your help tho!! hopefully i hear from them soon

  10. #20

    Thumbs down Team lava has NO help!!! CrAshed game for a week now!!!

    I'm going on a week now not being able to play my game! When I click on it it pops up an error to check my Internet connection. Obviously it's not my Internet considering I'm using my Internet to write this as we speak. I've emailed them twice and had a fourm on here going. The person on the fourm tired to help but the emails are going no where. They said they will pass it along to the "engineer". Still nothing has been done!!! Am I going to get a weeks worth of coins back? A weeks worth of request and everything else I could have had. Don't think so!!!! I'm so frustrated and its like team lava does nothing!! If your gonna make a game make it so it works! Not when u get a big city it crashes and you do nothing!!!!!

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