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Thread: Null pointer exception

  1. #21
    Executive Chef FrozenTurtle's Avatar
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    Quote Originally Posted by MSnadesico View Post
    Still having the problems. Don't know how to do a screenshot of the error message. I see the error message when it asks if I want to preview the error before I send it in. Been playing this game for months, and the problems have only been occurring for a little over a week now.
    If you cannot take a screen shot, please copy down the text of the error message. This will help our Engineering Team investigate the issue.

  2. #22
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    My dragon story game got worse and worse. At first it would freeze up or force close ever 10 min or so. Then it would freeze up every 2 min or less. I would have to make the game force close, so i could exit out and start back up again. But only for about 2 min at a time. Yesterday i got the force close error message as soon as i started the game. I have not been able to play the game since then due to the crash at start up. Restarted phone, reinstalled game, system restore on phone... nothing fixed the problem. -droid3

  3. #23
    The Honorable Panda
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    Quote Originally Posted by cdogg_cXc View Post
    My dragon story game got worse and worse. At first it would freeze up or force close ever 10 min or so. Then it would freeze up every 2 min or less. I would have to make the game force close, so i could exit out and start back up again. But only for about 2 min at a time. Yesterday i got the force close error message as soon as i started the game. I have not been able to play the game since then due to the crash at start up. Restarted phone, reinstalled game, system restore on phone... nothing fixed the problem. -droid3
    When you get the message, click on report. What does the error message say?
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  4. #24
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    Report type: crash
    exception class: java.lang.NullPointerException
    source: DrawableContainer.java

  5. #25
    The Honorable Panda
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    What is the version of the game you are playing?

    Check under menu-help- small number at the bottom of th screen
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    Note: Due to some personal matters, I will not be on over the weekend.

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  6. #26
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    I am not sure how to answer this because I cannot access the help menu from the game. It crashes before I have a chance to get to the menu. Is there something in the crash report that would tell me the info you need?

  7. #27
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    Found it another way!
    Dragon Story version 1.0.5.4

  8. #28
    The Honorable Panda
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    Quote Originally Posted by cdogg_cXc View Post
    Found it another way!
    Dragon Story version 1.0.5.4
    Go to the app store and download Dragon Story : New Dawn.
    Your current game will transfer over to this version. See if you can get into that game.
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    Note: Due to some personal matters, I will not be on over the weekend.

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  9. #29
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    Quote Originally Posted by kooky panda View Post
    Go to the app store and download Dragon Story : New Dawn.
    Your current game will transfer over to this version. See if you can get into that game.
    I did that and still have the same problem: force close when app is started

  10. #30
    The Honorable Panda
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    I have flagged this over.
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    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
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