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Thread: Losing coins without buying anything

  1. #1

    Angry Losing coins without buying anything

    I'm always missing coins. I had $65,000 coins. I'm saving for the game room $63,500 and a new land $16,000. I clicked on all my furniture to collect my coins, it went up to $71,000 and shortly after it went back down to $65/66,000. Again my furniture sparkled and I collected, it went up a few thousand and it went back down but only gained $1000. This happened many times today since I noticed the glitch. I collect from one furniture, watch the coins accumulate, and go on to another furniture. I never bought anything during this. It's irritating. I'm at $75,000 but we'll see how long it'll b at that amount. I have screenshots but cant upload from my phone so what good will that do? Is anyone else having this problem??

    Cntry_grl2002

  2. #2
    ...just checked. Now it's $74,200.

  3. #3
    Nightclub Owner
    Join Date
    Jan 2012
    Location
    New Hampshire
    Posts
    8,469
    It sounds like you don't have a stable connection with TLs servers. Before you collect anything, go to another home and LIKE them, then go back and pick up your LIKES and see if they stick.

  4. #4
    I am having the same problem with collecting coins from likes and jobs. I have tried every suggestion I have seen here like going to a neighbors home and liking before collecting, force closing Home Design and restarting, Uninstalling and reinstalling and nothing makes a difference. It really shouldn't be this hard to play a silly little kids game. I mean come on. If everyone seems to be having this problem don't you think it's likely to do with the TeamLava side of the coin and not the individual users? If it's a problem of poor connection to the servers then maybe they need to add more servers? I am getting very frustrated with this as the more I do, the less my coin total is. Am soon going to ask my neighbors NOT to like my items since I can't receive the coins anyway. Please, can't someone look deeper into this issue and come up with a solution instead of brushing us off. You may say it's a free app so you get what you pay for but I can assure you that there is MUCH money spent on this game and all the others. I know I myself have spent a heafty chunk between Fashion Story, Zoo Story 2 and Pet Hotel Story. I am just waiting for a gem sale on Home Design. But that's a whole other kettle of fish. I hope someone reads this and takes a closer look at the problem. You have my thanks.

    StormyBrat

  5. #5
    Yea I'm having the same problem, my coins were hitting 199 000 then it went all the way down to 196 000 which is even lower than before I collected the coins. I realized that if I leave my game on without even touching anything but just to collect coins from job done, it still deduct coins!

  6. #6
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    I am not having any issues losing coins. As Queen stated, it does sound like your game progress is not saving.

    You do need to have a current IOS version on your device to play this game.
    Please advise the device you play on and its current IOS version. check your device under settings-general-version.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  7. #7
    New Resident
    Join Date
    Jun 2011
    Posts
    4
    Game: Home Design
    Level: 30
    IOS current!

    I just watch my money increase by $200, then decrease by $38 after collecting a visit/like from one of my neighbors.*

    I've noticed this a few times, but made sure to pay close attention today and sure enough my money goes up then decreases. I'm not sure if this is a bug or not. But it's very dishonest to your players to continue this practice. *I've spent money in this game and so have others to increase our gems or currency and for the game to reduce the currency is just stealing.

    Lies upon more lies! It has nothing to do with my software or connection and everything to do with TL!

  8. #8
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    I will go ahead and report over.

    Can everyone post the device they play on, and the IOS version on their device.(not" its current" ,but the actual version number., ie: 6.0, 5.0,4.3, etc)
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  9. #9
    New Resident
    Join Date
    Oct 2012
    Posts
    4
    Same problem here too! iPhone 4S running ios6 so the problem is not on my end. I have noticed this happening for a while now. I thought my eyes were playing tricks on me. I guess not. I confirmed it with a second set of eyes and they saw it too! So what is going to be done to correct this?

  10. #10
    Executive Chef CuddlyDragon's Avatar
    Join Date
    Apr 2012
    Location
    Sunny California
    Posts
    1,170
    Hey Everyone,

    I have not had this problem.

    Can you please grab some screen shots for me?

    I will report this over, thank you Kooky for pointing this thread out to me.

    -CD
    TeamLava Staff - CuddlyDragon [Send Private Message]
    Support Email: support@teamlava.com
    Forum Questions: Community Manager Thread

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