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Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
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iPad 4
OS 7.0.4
Castle Story version 1.1.6
While visiting a community kingdom, the character came up the info that I could complete the pink alicorn goal, went ahead using the 3different pieces created the alicorn, next goal came up to pet the alicorn, did that, then went home. Noticed the alicorn was not in my kingdom, must been placed in the community kingdom I had been visiting. Anyway of getting the alicorn back into my kingdom? When I tried to pet second time, I being asked to buy, but I have completed and attempted to place the baby alicorn. So what is the chance of returning the baby alicorn? Cannot remember the kingdom being visited!
I paid the gems since I didn't have time to finish the axes, but only got 1 feather (for the pink alicorn)! I don't want to have to do all those feathers one by one!! I restarted the game and my device (iPod Touch iOS 6) and it didn't fix it. What can I do? I haven't deleted the game and reinstalled yet. I had several axes done and had at least three given. I have 4 axes in my storage as well that I was going to give but then got a message saying I could pay just 2 gems to complete the whole thing, so that's what I did instead. Please help.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
Okay, this is bugging the hell out of me. I feel like a dumb (insert expletive here) for asking, like it's something really, embarrassingly basic that I just forgot to get done previously and isn't actually a bug or anything like that...
What quest do I have to complete to unlock levels above 30?
Please help this is driving me nuts.
I lost all my Precious Gems today while completing a Glimmergate related Goal it clearly stated 12 gems under the dragon scales but took 120. I could have purchased The adamant bar for 100 gems and not used other inventory items or waited 8 hours to forge. At the very least it should have given one dragon scale for 12 gems and then give the option to buy the other 9, So you could say Oops, that's not what I wanted to do. No warning! I don't feel I did it wrong, I followed the instructions! I feel extorted. I would have spent 80 gems on the diamond I need to Complete my Dragon and waited for scales!
I really wanted to buy a Pink Sheep today since they go off market, now I can't even do that. I wish TL could just reverse everything from the time I pushed that button at 4:40 Eastern Standard time. I am really heartbroken over this.
I visit 40-50 Nbrs a day. I post Quest Requirements and answer a lot of questions to help people. This, I do not understand.
I am Level 30 with 100K+ XP. I don't make mistakes like this. The jargon is incorrect!
Last edited by passinthru8; 02-17-14 at 10:09 PM.
Help! I don't know how to use this Forum to get to a mediator! I typed the same story yesterday 5 times. A bit lengthy but no more than necessary, when I tried to post, it said I was not signed in or did not have permission. I finally went to my profile, since the entire time I was typing it, a pop up kept coming up that it was auto saving. Where? I saw New Album, so I typed there and copied to a mediator in "known bugs & issues" who was currently online. Still no reply? I am really upset about my issue. How do I make sure it gets to the right place?? Thanks so much!
I'm sorry that you feel like you were misled. I've never used gems to buy one or multiple items needed for crafting, so I'm not sure what happens when this is done. Therefore, I can't tell you if what you experienced is unusual or not.
Please send an email to support@teamlava.com and explain your situation. Include your StormID in your email.