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Thread: Current Known Bugs and Issues for Castle Story

  1. #1691
    Farm Supplier
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    For the last two days I am having trouble loading Castle - it loads and then turns itself off again repeatedly. I might manage to get on once or twice in a day if I’m lucky. Can’t get on at all tonight. I play bakery and restaurant and they are ok. I’ve reloaded it etc but doesn’t help. I’m called Mount Pleasant and level 50 been playing fir many years.

  2. #1692
    Nightclub Owner meme1098's Avatar
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    Quote Originally Posted by CleoHotel View Post
    For the last two days I am having trouble loading Castle - it loads and then turns itself off again repeatedly. I might manage to get on once or twice in a day if I’m lucky. Can’t get on at all tonight. I play bakery and restaurant and they are ok. I’ve reloaded it etc but doesn’t help. I’m called Mount Pleasant and level 50 been playing fir many years.
    This happened to me last week several times. Once I cleared my history & did a hard restart the game loaded & stayed open.
    Have you tried that?
    Accolon of Lorrainne 🔘♌️❌❌{🔷}=============>
    ⚔⚔Proud member (#16) of The Thuakie Sword Society ⚔⚔
    *******NOT adding any new neighbors at this time******

  3. #1693
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    Thanks will try that tomorrow - just off to bed. Could you explain how you clear history and what is a hard restart? Sorry not technically minded ��

  4. #1694
    Nightclub Owner meme1098's Avatar
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    Quote Originally Posted by CleoHotel View Post
    Thanks will try that tomorrow - just off to bed. Could you explain how you clear history and what is a hard restart? Sorry not technically minded ��
    This is for an IOS device (iPhone or iPad):

    To clear history:

    Go to Settings, scroll down to Safari & tap Clear History & Website Data
    Click image for larger version. 

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    Then if you really want to go further, scroll all the way down to Advanced, tap Website Data, & all the way at the bottom tap Remove all website data.

    Hard Restart:

    Hold down the top button (on the iPad) until the power off slider appears. Drag the slider & wait about 30 seconds or so. Then to restart, press & hold the top button until the apple logo appears & IOS is loaded.

    On iPhones there are several ways depending on which iPhone you have. On the newer ones, press & hold one of the volume buttons & the side button until the power off slider appears. Wait about 30 seconds & then press & hold the right side button until the apple logo appears.
    Accolon of Lorrainne 🔘♌️❌❌{🔷}=============>
    ⚔⚔Proud member (#16) of The Thuakie Sword Society ⚔⚔
    *******NOT adding any new neighbors at this time******

  5. #1695
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    Thanks it seems to have worked ��

  6. #1696
    Nightclub Owner meme1098's Avatar
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    Quote Originally Posted by CleoHotel View Post
    Thanks it seems to have worked ��
    Yay! Good luck!
    Accolon of Lorrainne 🔘♌️❌❌{🔷}=============>
    ⚔⚔Proud member (#16) of The Thuakie Sword Society ⚔⚔
    *******NOT adding any new neighbors at this time******

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