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Thread: Current Known Bugs and Issues for Castle Story

  1. #1681
    Rhino Keeper
    Join Date
    Jan 2014
    Posts
    431
    I can not purchase gems. I bought the $4.99 and $9.99 this morning and when I try to buy either it tells me I already bought this and the purchase will be restored for free.

    I am on IPhone XR and have latest OS.

    Joyce

  2. #1682
    Quote Originally Posted by gilachaya View Post
    I can not purchase gems. I bought the $4.99 and $9.99 this morning and when I try to buy either it tells me I already bought this and the purchase will be restored for free.

    I am on IPhone XR and have latest OS.

    Joyce
    Make sure you're updated to 13.2 on the device you're trying to make the purchase on. If you're still experiencing issues, please submit a payment ticket to support.
    Storm8 Staff - PikaSquirrel
    Need help? Contact Storm8 through support.storm8.com
    Got a new device? Transfer your games here!
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  3. #1683
    Nightclub Owner
    Join Date
    May 2011
    Posts
    6,834
    Quote Originally Posted by gilachaya View Post
    I can not purchase gems. I bought the $4.99 and $9.99 this morning and when I try to buy either it tells me I already bought this and the purchase will be restored for free.

    I am on IPhone XR and have latest OS.

    Joyce
    Having the same problem. Yes my iPad is updated. I have tried to submit a Support ticket using the link in your signature Pika but cannot get it to go for some reason.
    Last edited by bobbyrae; 11-23-19 at 07:54 AM.

  4. #1684
    I purchased the $4.99 starter pack. I did not get it.

  5. #1685
    Moderator SpiritWind00's Avatar
    Join Date
    Jun 2013
    Location
    The Glimmerwood!
    Posts
    12,008
    Quote Originally Posted by winterstar5 View Post
    I purchased the $4.99 starter pack. I did not get it.
    The forum cannot assist with purchase issues. As per advice above, please reach out to Support - link in my signature. Good luck!

  6. #1686
    My daily energy droppers that I spent time, effort and actual money on, has reduced daily drops to ridiculous levels. I'm now lucky if I get 3 from each one and it gets worse by the day. These droppers are usually the win from an event, so if they keep getting useless, people won't do the quests/events which means no one buying the packs to get ahead. You do the math....

  7. #1687
    Moderator SpiritWind00's Avatar
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    Jun 2013
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    Most of these are only 2+ energy from events and the Barons Tent recent monthly releases. Have a look in the Inventory Guide under E for Energy as I've a list of what the minimum is for each item. There are a lot of daily alicorns however that are 4+.

    If you have a problem you need assistance with please post again as your post looks like Feedback rather than a bug (given this is the bugs forum).

  8. #1688
    Nightclub Owner
    Join Date
    May 2011
    Posts
    6,834
    Quote Originally Posted by winterstar5 View Post
    I purchased the $4.99 starter pack. I did not get it.
    Something is going on with that starter pack. Maybe it's being limited to one purchase or something.

  9. #1689
    New Resident
    Join Date
    Dec 2018
    Posts
    8
    Fast worker boost has doubled the time. I am working on wisp lanterns to be able to take advantage of the sale on discounted expansions but I can't do it because after two hours they should have been done and I still have 4 hours and 16 minutes to go

  10. #1690
    Moderator SpiritWind00's Avatar
    Join Date
    Jun 2013
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    Quote Originally Posted by Bsmith61 View Post
    Fast worker boost has doubled the time. I am working on wisp lanterns to be able to take advantage of the sale on discounted expansions but I can't do it because after two hours they should have been done and I still have 4 hours and 16 minutes to go
    Oh how annoying! I have reported this issue. Will post if I hear anything. Thanks for posting here.

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