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Thread: Current Known Bugs and Issues for Castle Story

  1. #101
    Senior Moderator kooky panda's Avatar
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    Oh yeah!!! Glad you are back in the game!!
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
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  2. #102
    is it possible to add a conifmation screen when spending gems to speed up items? I've lost dozens of gems while trying to move my screen around. just today I lost 12 just trying to scroll up to the top of my screen. I've been trying to save up for an apple tree, but I've only got 16 gems left.
    Please help.
    Thank you
    add: MiniDewCan

  3. #103
    When I unlocked Thurston, I got his sword, helmet, and chest plate but then it froze and restarted. Now it says I only have the sword and can't retrieve the chest plate and helmet, therefore leaving me unable to fully unlock Thurston's challenge.

  4. #104
    Nightclub Owner
    Join Date
    Mar 2011
    Location
    Australia
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    8,805
    You will need to email support@teamlava.com. Let them know your ID, your game and the issue (Thurston's items disappeared when dressing him). They'll be able to help you out.

  5. #105
    New Resident
    Join Date
    Dec 2011
    Posts
    4
    Quote Originally Posted by MiniDewCan View Post
    is it possible to add a conifmation screen when spending gems to speed up items? I've lost dozens of gems while trying to move my screen around. just today I lost 12 just trying to scroll up to the top of my screen. I've been trying to save up for an apple tree, but I've only got 16 gems left.
    Please help.
    Thank you
    add: MiniDewCan
    I have also lost gems by mistakenly speeding up items - sometimes I don't even see the little pop-up that I mistakenly hit. Lost 28 gems tonight!! Please fix- add confirmation screen as MiniDewCan suggested.

    Thanks

  6. #106
    Farm Supplier
    Join Date
    Aug 2012
    Location
    Tucson, AZ
    Posts
    99
    Same here!!!! I had 109 gems & now have 59 ......if it's not one bug it's another. I'm back to wanting to delete the gama AGAIN!!!!

  7. #107
    Has anyone else had a issue with their wells and ponds? Yesterday I began not being able to use them properly. I would tap them and she would run over to one but when she touched it she would just disappear and I'd have to reopen the game to get her back, also the water, fish, etc. would be be on the ground. (So I've been reopening my game every time I wish to gather water)

  8. #108
    And it's fixed �� Thx?!?!

  9. #109
    Host(ess)
    Join Date
    Jan 2013
    Location
    San Jose California
    Posts
    18
    i had 4 gems and used them to buy the flowers needed for the pink dye, but the game didn't acknowledge the purchase, BUT took all of the gems... needless to say this was disappointing.

  10. #110
    Senior Moderator kooky panda's Avatar
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    Mar 2011
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    Quote Originally Posted by jazzmin63 View Post
    i had 4 gems and used them to buy the flowers needed for the pink dye, but the game didn't acknowledge the purchase, BUT took all of the gems... needless to say this was disappointing.
    Try restarting your device . If you are still missing the gems, or do not have the flowers, send an email to support@teamlava.com so they can check your device.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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