Every time I try to do even the simplest thing, the game crashes. It has crashed probably over 20 times in the past hour. I can't stand this. I can't progress because if I try and level up, it crashes. If I try and view goals, it crashes, if I try and view profile, it crashes, if I try and accept a neighbour request, it crashes, if I try and place an item, it crashes!
Have you deleted it and reinstalled?
try deleting the game app and reinstalling it from the app store, then restart your device. Also make sure you are playing on a strong Wi-Fi connection.
This happened to me too since last Thursday. Un-installing and re-installing the game did not help at all.
Check under menu- help and make sure your version number at the bottom of the screen is 1.0.2.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
I cannot check my version number because it cashes before I can do anything. I have uninstalled and reinstalled the game just now but no luck. Crashed right away.
What device are you on?Originally Posted by ejm8175
Whenever you are having issues, try these two things first - restart your device,
and delete and reinstall the app. Your progress is saved on TLs servers.Contact me by PM
iPad version 5.1.1
Try syncing your Ipad to itunes. Sometimes this helps with issues.
Also force close out any apps running in the background.
Are you playing any other TL games? If so are they running okay?
To force close you games, means you are closing out the game from running in the background.
On iphone, ipad, etc. ( you are not deleting the game and redownloading it)
Click you home button twice, your icons will show up at the bottom
[IMG]https://t3.gstatic.com/images?q=tbn:ANd9GcQQx33DWgZVWPenwP1h0tp***PKRBxsz yWFKkDmOxwXrqLhb7dADwnKnLPx[/IMG]Then you hit the red minus sign for the apps you want to close out. you can scroll to find more.
You are not deleting the apps just closing them out. When you have app run in the background, it takes memory and slows up the games.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
Also make sure you update your iTunes to version 10.7.
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