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Thread: Missing Loretta

  1. #31
    New Resident
    Join Date
    Apr 2012
    Posts
    5
    I don't have any more goals yet helpful Loretta is locked by a goal. I do have Jean Pierre. I am playing on an Android tablet. Are there more goals that I am not seeing?.

  2. #32
    Host(ess)
    Join Date
    Aug 2012
    Location
    Michigan
    Posts
    37
    Just like to say im having the same problem i unlocked loretta and jean pierre and when i went to redecorate my bakery i put both of them in storage but now its telling me i have to complete goals in order to get loretta back. I can use jean pierre but not loretta. I play on the iphone 4 btw. And i tried uninstalling and reinstalling but it didnt help.

  3. #33
    Nightclub Owner
    Join Date
    Jan 2012
    Location
    New Hampshire
    Posts
    8,469
    Support finally responded to the email I sent them days ago stating that they sent my ticket over to engineering. Hopefully with Kooky reporting it to the CMs and people sending in tickets to support@teamlava.com the problem will be fixed soon.

  4. #34
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by queentina3 View Post
    Support finally responded to the email I sent them days ago stating that they sent my ticket over to engineering. Hopefully with Kooky reporting it to the CMs and people sending in tickets to support@teamlava.com the problem will be fixed soon.
    I did get word that TL is currently looking into this.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  5. #35
    Rhino Keeper
    Join Date
    Mar 2012
    Posts
    106
    My Loretta is locked out to me too and, as with queentina3, my email to TL yielded the same response...that they will inform their engineers. Still waiting after four days.

  6. #36
    Farm Supplier
    Join Date
    Oct 2011
    Posts
    69
    I got Loretta after finished goals for it. Now it's locked. Since we got the high price everything got messed up

  7. #37
    Rhino Keeper
    Join Date
    Aug 2012
    Posts
    132
    I have the same issue.

    I suspect she's refusing to come out and tend the register for my non-baking bakery.

    Image here:



    -lp

  8. #38
    I am on an iPad and my Loretta is also locked under goals. I also earned her during one of the challenges. Should I email team lava or wait? It's been about a week.

  9. #39
    Rhino Keeper
    Join Date
    Aug 2012
    Posts
    132
    No news on the Loretta-lock?

    -lp

  10. #40
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by karinscafe View Post
    I am on an iPad and my Loretta is also locked under goals. I also earned her during one of the challenges. Should I email team lava or wait? It's been about a week.
    The community managers have sent this over and TL is looking into this issue.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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