"balance, quality, and longevity of the game for existing and new users." I'm not a stupid person, but I really don't understand what this is supposed to mean. Can you please explain WHAT this means?
There is no balance, quality, or longevity for new players. Have you or any other TL employee started a game from scratch? Or even played from around level 20? There is no way to make the money needed to even purchase the newer appliances, let alone any of the decorations. There is no way for even a level 96-100 player that hasn't been able to get the coins to expand fully to even expand at these prices, let alone new players. If they can't expand, then they can't purchase things to put in their bakeries, even if they could afford these new prices.
All TL is doing is forcing players to purchase gems with real money, and if you guys haven't figured it out yet, most players ARE NOT going to do that because of your gem traps and poor customer service. Wake up.
TL is going to lose new players, players that haven't downloaded are not going to due to comments on the forum and in the App Stores, and old LOYAL players are fed up and are going to leave (because they are sick of this happening constantly or because they are losing neighbors and don't want to get new ones).
Is TL trying to phase out these old games and feel the only way to do that is to get people to quit? The "team" is making really bad business decisions and like all other BUGS and COMMENTS, I won't be surprised if these aren't listened to either. There are still bugs in many of the games that are not getting fixed, but they keep adding more games or updating the existing ones in a way that makes the players want to leave TL.
Kudos for these changes, as you've just lost more players. I'm sure you're proud and I'm giving you a standing ovation. Woot Woot, go TL go.